# NYC 311 vs Savecom Cloudphone

The clearest difference is rating: Savecom Cloudphone at 3.7 against NYC 311's 3.1. Savecom Cloudphone also leads on review sentiment (50% vs 19%). NYC 311's advantage is update cadence (monthly vs every 10 months) and ratings volume (425 vs 6). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Savecom Cloudphone holds the better App Store score, 3.7 against 3.1. That said, the two scores are not equally well evidenced: NYC 311 has 425 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 19% of NYC 311's written reviews are positive against 50% of Savecom Cloudphone's.

NYC 311 ships an update monthly, Savecom Cloudphone every 10 months. The most recent releases landed on September 21, 2026 and September 10, 2026 respectively.

## The numbers

| Metric | NYC 311 | Savecom Cloudphone |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.1 (425 ratings)](https://appshunter.io/ios/app/nyc-311/id324897619/reviews) | **[3.7 (6 ratings)](https://appshunter.io/ios/app/savecom-cloudphone/id1460132983/reviews)** |
| Number of ratings | **425** | 6 |
| Positive reviews | 19.4% of reviews | **50.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 10 months |
| Monetization | Free | Free |
| Size | 102 MB | 108 MB |
| Requires iOS | 16.0 | 16.0 |
| Devices | iPhone | iPhone |
| Age rating | 4+ | 17+ |
| Developer | [Department of Information Technology And Telecomm](https://appshunter.io/developer/324897622) | [Savecom Telecom INC](https://appshunter.io/developer/1460132982) |

## What reviewers say

### NYC 311

[App page](https://appshunter.io/ios/app/nyc-311/id324897619)

Access New York City government services and information on the go. Report neighborhood issues, track service requests, and stay updated on city services like parking and trash collection.

**Highlights:** Access city government services, Report neighborhood issues, Track service requests, Get updates on parking and trash, Receive schedule change notifications

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🙏🏾 Good App
- 👍 Alternate side parking alerts
- 👍 App is cool
- 👍 Categories are well thought out
- 👍 Convenient to use

**What reviewers complain about**

- 😞 Complaints get closed with no action
- 😞 Complaints not addressed properly
- 😞 Difficult to submit complaints
- 😞 Doesn't allow reporting of all issues
- 😞 Ineffective in getting issues resolved

**Reported bugs**

- Address entry doesn't work
- App crashes or freezes
- App doesn't open after update
- Geolocation not working
- Unexpected errors

**Requested features**

- Add ability to report issues without address
- Add bulk export function for tickets filed
- Add option to attach photos/videos to complaints
- Add support for third-party keyboards
- Improve location identification and mapping


### Savecom Cloudphone

[App page](https://appshunter.io/ios/app/savecom-cloudphone/id1460132983)

This application provides telecommunication services, allowing users to make and receive calls. It functions as a virtual phone number, enabling communication through a digital platform.

**Highlights:** Virtual phone number, Make and receive calls, Telecommunication services, Digital communication platform

**In-app purchases:** none


## Frequently asked questions

### Is NYC 311 free?

NYC 311 is free to download, with no in-app purchases.

### Is Savecom Cloudphone free?

Savecom Cloudphone is free to download, with no in-app purchases.

### Which has better reviews, NYC 311 or Savecom Cloudphone?

Savecom Cloudphone is rated higher. NYC 311 averages 3.1 out of 5 from 425 ratings, while Savecom Cloudphone averages 3.7 from 6 ratings.

### Do NYC 311 or Savecom Cloudphone have ads?

Neither NYC 311 nor Savecom Cloudphone shows ads.

### Which is updated more often, NYC 311 or Savecom Cloudphone?

NYC 311 ships an update monthly, and Savecom Cloudphone every 10 months. Most recently, NYC 311 was updated on September 21, 2026 and Savecom Cloudphone on September 10, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*