# NYC 311 vs Parent Link

The clearest difference is rating: NYC 311 at 3.1 against Parent Link's 2.0. NYC 311 also leads on ratings volume (430 vs 4) and review sentiment (19% vs 0%). Parent Link's advantage is device support (3 vs 1) and iOS requirement (14.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

NYC 311 holds the better App Store score, 3.1 against 2.0. That said, the two scores are not equally well evidenced: NYC 311 has 430 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 19% of NYC 311's written reviews are positive against 0% of Parent Link's.

NYC 311 ships an update every 4 weeks, Parent Link every 2 months. The most recent releases landed on October 23, 2026 and October 14, 2026 respectively.

## The numbers

| Metric | NYC 311 | Parent Link |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.1 (430 ratings)](https://appshunter.io/ios/app/nyc-311/id324897619/reviews)** | [2.0 (4 ratings)](https://appshunter.io/ios/app/parent-link/id1481214904/reviews) |
| Number of ratings | **430** | 4 |
| Positive reviews | **19.4% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 4 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 102 MB | 6 MB |
| Requires iOS | 16.0 | **14.0** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Department of Information Technology And Telecomm](https://appshunter.io/developer/324897622) | [Wireless Links Inc](https://appshunter.io/developer/1447795036) |

## What reviewers say

### NYC 311

[App page](https://appshunter.io/ios/app/nyc-311/id324897619)

Access New York City government services and information on the go. Report neighborhood issues, track service requests, and stay updated on city services like parking and trash collection.

**Highlights:** Access city government services, Report neighborhood issues, Track service requests, Get updates on parking and trash, Receive schedule change notifications

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🙏🏾 Good App
- 👍 Alternate side parking alerts
- 👍 App is cool
- 👍 Categories are well thought out
- 👍 Convenient to use

**What reviewers complain about**

- 😞 Complaints get closed with no action
- 😞 Complaints not addressed properly
- 😞 Difficult to submit complaints
- 😞 Doesn't allow reporting of all issues
- 😞 Ineffective in getting issues resolved

**Reported bugs**

- Address entry doesn't work
- App crashes or freezes
- App doesn't open after update
- Geolocation not working
- Unexpected errors

**Requested features**

- Add ability to report issues without address
- Add bulk export function for tickets filed
- Add option to attach photos/videos to complaints
- Add support for third-party keyboards
- Improve location identification and mapping


### Parent Link

[App page](https://appshunter.io/ios/app/parent-link/id1481214904)

Track your child's school bus in real-time, receiving instant updates on pickup and drop-off times. This utility ensures parents know exactly when their children will arrive and depart.

**Highlights:** Real-time bus location tracking, Estimated time of arrival (ETA), Push notifications for alerts, Pickup and drop-off updates, Child safety monitoring

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is NYC 311 free?

NYC 311 is free to download, with no in-app purchases.

### Is Parent Link free?

Parent Link is free to download, with no in-app purchases.

### Which has better reviews, NYC 311 or Parent Link?

NYC 311 is rated higher. NYC 311 averages 3.1 out of 5 from 430 ratings, while Parent Link averages 2.0 from 4 ratings.

### Do NYC 311 or Parent Link have ads?

Neither NYC 311 nor Parent Link shows ads.

### Which is updated more often, NYC 311 or Parent Link?

NYC 311 ships an update every 4 weeks, and Parent Link every 2 months. Most recently, NYC 311 was updated on October 23, 2026 and Parent Link on October 14, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*