# NYC 311 vs StorageUnlocked

The clearest difference is rating: StorageUnlocked at 4.6 against NYC 311's 3.1. StorageUnlocked also leads on review sentiment (31% vs 19%) and device support (3 vs 1). NYC 311's advantage is update cadence (every 4 weeks vs every 23 months) and ratings volume (430 vs 70). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

StorageUnlocked holds the better App Store score, 4.6 against 3.1. That said, the two scores are not equally well evidenced: NYC 311 has 430 ratings behind it against 70, so its average is the more settled of the two. Written reviews point the same way: 19% of NYC 311's written reviews are positive against 31% of StorageUnlocked's.

NYC 311 ships an update every 4 weeks, StorageUnlocked every 23 months. The most recent releases landed on October 23, 2026 and October 27, 2026 respectively.

## The numbers

| Metric | NYC 311 | StorageUnlocked |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.1 (430 ratings)](https://appshunter.io/ios/app/nyc-311/id324897619/reviews) | **[4.6 (70 ratings)](https://appshunter.io/ios/app/storageunlocked/id1525635336/reviews)** |
| Number of ratings | **430** | 70 |
| Positive reviews | 19.4% of reviews | **31.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 4 weeks** | Every 23 months |
| Monetization | Free | Free |
| Size | 102 MB | 52 MB |
| Requires iOS | 16.0 | **15.1** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Department of Information Technology And Telecomm](https://appshunter.io/developer/324897622) | [StorageMart](https://appshunter.io/developer/1525635338) |

## What reviewers say

### NYC 311

[App page](https://appshunter.io/ios/app/nyc-311/id324897619)

Access New York City government services and information on the go. Report neighborhood issues, track service requests, and stay updated on city services like parking and trash collection.

**Highlights:** Access city government services, Report neighborhood issues, Track service requests, Get updates on parking and trash, Receive schedule change notifications

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🙏🏾 Good App
- 👍 Alternate side parking alerts
- 👍 App is cool
- 👍 Categories are well thought out
- 👍 Convenient to use

**What reviewers complain about**

- 😞 Complaints get closed with no action
- 😞 Complaints not addressed properly
- 😞 Difficult to submit complaints
- 😞 Doesn't allow reporting of all issues
- 😞 Ineffective in getting issues resolved

**Reported bugs**

- Address entry doesn't work
- App crashes or freezes
- App doesn't open after update
- Geolocation not working
- Unexpected errors

**Requested features**

- Add ability to report issues without address
- Add bulk export function for tickets filed
- Add option to attach photos/videos to complaints
- Add support for third-party keyboards
- Improve location identification and mapping


### StorageUnlocked

[App page](https://appshunter.io/ios/app/storageunlocked/id1525635336)

Access your StorageMart facility hands-free by simply driving up to the gate. This app allows you to enter and exit properties, open doors, and view your activity without touching your phone. You can also pay rent, contact the facility, and find nearby locations.

**Highlights:** Hands-free facility entry and exit, Open doors, gates, and elevators, View property activity, Pay StorageMart rent, Contact facility, Search for nearby locations

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is NYC 311 free?

NYC 311 is free to download, with no in-app purchases.

### Is StorageUnlocked free?

StorageUnlocked is free to download, with no in-app purchases.

### Which has better reviews, NYC 311 or StorageUnlocked?

StorageUnlocked is rated higher. NYC 311 averages 3.1 out of 5 from 430 ratings, while StorageUnlocked averages 4.6 from 70 ratings.

### Do NYC 311 or StorageUnlocked have ads?

Neither NYC 311 nor StorageUnlocked shows ads.

### Which is updated more often, NYC 311 or StorageUnlocked?

NYC 311 ships an update every 4 weeks, and StorageUnlocked every 23 months. Most recently, NYC 311 was updated on October 23, 2026 and StorageUnlocked on October 27, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*