# NYC 311 vs SIMON AIRE

The clearest difference is review sentiment: SIMON AIRE at 100% against NYC 311's 19%. SIMON AIRE also leads on rating (4.8 vs 3.1) and iOS requirement (11.0 vs 16.0). NYC 311's advantage is update cadence (every 4 weeks vs every 30 months) and ratings volume (430 vs 17). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

SIMON AIRE holds the better App Store score, 4.8 against 3.1. That said, the two scores are not equally well evidenced: NYC 311 has 430 ratings behind it against 17, so its average is the more settled of the two. Written reviews point the same way: 19% of NYC 311's written reviews are positive against 100% of SIMON AIRE's.

NYC 311 ships an update every 4 weeks, SIMON AIRE every 30 months. The most recent releases landed on October 23, 2026 and October 21, 2026 respectively.

## The numbers

| Metric | NYC 311 | SIMON AIRE |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.1 (430 ratings)](https://appshunter.io/ios/app/nyc-311/id324897619/reviews) | **[4.8 (17 ratings)](https://appshunter.io/ios/app/simon-aire/id1548963873/reviews)** |
| Number of ratings | **430** | 17 |
| Positive reviews | 19.4% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 4 weeks** | Every 30 months |
| Monetization | Free | Free |
| Size | 102 MB | 175 MB |
| Requires iOS | 16.0 | **11.0** |
| Devices | iPhone | **iPhone, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Department of Information Technology And Telecomm](https://appshunter.io/developer/324897622) | [Simon-Aire, Inc.](https://appshunter.io/developer/1548963875) |

## What reviewers say

### NYC 311

[App page](https://appshunter.io/ios/app/nyc-311/id324897619)

Access New York City government services and information on the go. Report neighborhood issues, track service requests, and stay updated on city services like parking and trash collection.

**Highlights:** Access city government services, Report neighborhood issues, Track service requests, Get updates on parking and trash, Receive schedule change notifications

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🙏🏾 Good App
- 👍 Alternate side parking alerts
- 👍 App is cool
- 👍 Categories are well thought out
- 👍 Convenient to use

**What reviewers complain about**

- 😞 Complaints get closed with no action
- 😞 Complaints not addressed properly
- 😞 Difficult to submit complaints
- 😞 Doesn't allow reporting of all issues
- 😞 Ineffective in getting issues resolved

**Reported bugs**

- Address entry doesn't work
- App crashes or freezes
- App doesn't open after update
- Geolocation not working
- Unexpected errors

**Requested features**

- Add ability to report issues without address
- Add bulk export function for tickets filed
- Add option to attach photos/videos to complaints
- Add support for third-party keyboards
- Improve location identification and mapping


### SIMON AIRE

[App page](https://appshunter.io/ios/app/simon-aire/id1548963873)

Control your air conditioner remotely from anywhere. Set schedules, timers, and share device access with family members for a comfortable and convenient home environment.

**Highlights:** Remote appliance control, Multi-user device access, Customizable timers, Device sharing, Quick device connection, Weekly scheduling

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is NYC 311 free?

NYC 311 is free to download, with no in-app purchases.

### Is SIMON AIRE free?

SIMON AIRE is free to download, with no in-app purchases.

### Which has better reviews, NYC 311 or SIMON AIRE?

SIMON AIRE is rated higher. NYC 311 averages 3.1 out of 5 from 430 ratings, while SIMON AIRE averages 4.8 from 17 ratings.

### Do NYC 311 or SIMON AIRE have ads?

Neither NYC 311 nor SIMON AIRE shows ads.

### Which is updated more often, NYC 311 or SIMON AIRE?

NYC 311 ships an update every 4 weeks, and SIMON AIRE every 30 months. Most recently, NYC 311 was updated on October 23, 2026 and SIMON AIRE on October 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*