# NYC 311 vs Chatrel

NYC 311 and Chatrel both sit at 3.1 stars, but that hides the real split: 100% of Chatrel's written reviews are positive against 19% of NYC 311's. Chatrel also leads on update cadence (every 5 days vs every 4 weeks) and device support (3 vs 1). NYC 311's advantage is ratings volume (430 vs 5). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 3.1 for NYC 311 against 3.2 for Chatrel. That said, the two scores are not equally well evidenced: NYC 311 has 430 ratings behind it against 5, so its average is the more settled of the two. Written reviews are what separate them: 19% of NYC 311's written reviews are positive against 100% of Chatrel's.

NYC 311 ships an update every 4 weeks, Chatrel every 5 days. The most recent releases landed on October 22, 2026 and October 9, 2026 respectively.

## The numbers

| Metric | NYC 311 | Chatrel |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.1 (430 ratings)](https://appshunter.io/ios/app/nyc-311/id324897619/reviews) | **[3.2 (5 ratings)](https://appshunter.io/ios/app/chatrel/id1558121991/reviews)** |
| Number of ratings | **430** | 5 |
| Positive reviews | 19.4% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 weeks | **Every 5 days** |
| Monetization | Free | Free |
| Size | 102 MB | 19 MB |
| Requires iOS | 16.0 | **13.0** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Department of Information Technology And Telecomm](https://appshunter.io/developer/324897622) | [Central Tibetan Administration](https://appshunter.io/developer/1558121993) |

## What reviewers say

### NYC 311

[App page](https://appshunter.io/ios/app/nyc-311/id324897619)

Access New York City government services and information on the go. Report neighborhood issues, track service requests, and stay updated on city services like parking and trash collection.

**Highlights:** Access city government services, Report neighborhood issues, Track service requests, Get updates on parking and trash, Receive schedule change notifications

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🙏🏾 Good App
- 👍 Alternate side parking alerts
- 👍 App is cool
- 👍 Categories are well thought out
- 👍 Convenient to use

**What reviewers complain about**

- 😞 Complaints get closed with no action
- 😞 Complaints not addressed properly
- 😞 Difficult to submit complaints
- 😞 Doesn't allow reporting of all issues
- 😞 Ineffective in getting issues resolved

**Reported bugs**

- Address entry doesn't work
- App crashes or freezes
- App doesn't open after update
- Geolocation not working
- Unexpected errors

**Requested features**

- Add ability to report issues without address
- Add bulk export function for tickets filed
- Add option to attach photos/videos to complaints
- Add support for third-party keyboards
- Improve location identification and mapping


### Chatrel

[App page](https://appshunter.io/ios/app/chatrel/id1558121991)

This application enables Tibetan citizens to manage their yearly Chatrel contributions. Users can make payments for themselves or others, review past contributions, and initiate disputes. It serves as a digital record for claiming rights and future citizenship.

**Highlights:** Make Chatrel contributions, Contribute for family and friends, View past contribution history, Raise disputes with CTA, Digital Green Book access, Manage Tibetan citizenship rights

**In-app purchases:** none


## Frequently asked questions

### Is NYC 311 free?

NYC 311 is free to download, with no in-app purchases.

### Is Chatrel free?

Chatrel is free to download, with no in-app purchases.

### Which has better reviews, NYC 311 or Chatrel?

Chatrel is rated higher. NYC 311 averages 3.1 out of 5 from 430 ratings, while Chatrel averages 3.2 from 5 ratings.

### Do NYC 311 or Chatrel have ads?

Neither NYC 311 nor Chatrel shows ads.

### Which is updated more often, NYC 311 or Chatrel?

NYC 311 ships an update every 4 weeks, and Chatrel every 5 days. Most recently, NYC 311 was updated on October 22, 2026 and Chatrel on October 9, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*