# NYC 311 vs Unity Box

The clearest difference is review sentiment: Unity Box at 100% against NYC 311's 19%. Unity Box also leads on rating (5.0 vs 3.1) and device support (3 vs 1). NYC 311's advantage is ratings volume (425 vs 11). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Unity Box holds the better App Store score, 5.0 against 3.1. That said, the two scores are not equally well evidenced: NYC 311 has 425 ratings behind it against 11, so its average is the more settled of the two. Written reviews point the same way: 19% of NYC 311's written reviews are positive against 100% of Unity Box's.

NYC 311 ships an update monthly, Unity Box every 3 weeks. The most recent releases landed on September 21, 2026 and June 4, 2026 respectively.

## The numbers

| Metric | NYC 311 | Unity Box |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.1 (425 ratings)](https://appshunter.io/ios/app/nyc-311/id324897619/reviews) | **[5.0 (11 ratings)](https://appshunter.io/ios/app/unity-box/id1591091300/reviews)** |
| Number of ratings | **425** | 11 |
| Positive reviews | 19.4% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 102 MB | 120 MB |
| Requires iOS | 16.0 | **14.0** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Department of Information Technology And Telecomm](https://appshunter.io/developer/324897622) | [Stewart Holzkenner](https://appshunter.io/developer/1591091302) |

## What reviewers say

### NYC 311

[App page](https://appshunter.io/ios/app/nyc-311/id324897619)

Access New York City government services and information on the go. Report neighborhood issues, track service requests, and stay updated on city services like parking and trash collection.

**Highlights:** Access city government services, Report neighborhood issues, Track service requests, Get updates on parking and trash, Receive schedule change notifications

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🙏🏾 Good App
- 👍 Alternate side parking alerts
- 👍 App is cool
- 👍 Categories are well thought out
- 👍 Convenient to use

**What reviewers complain about**

- 😞 Complaints get closed with no action
- 😞 Complaints not addressed properly
- 😞 Difficult to submit complaints
- 😞 Doesn't allow reporting of all issues
- 😞 Ineffective in getting issues resolved

**Reported bugs**

- Address entry doesn't work
- App crashes or freezes
- App doesn't open after update
- Geolocation not working
- Unexpected errors

**Requested features**

- Add ability to report issues without address
- Add bulk export function for tickets filed
- Add option to attach photos/videos to complaints
- Add support for third-party keyboards
- Improve location identification and mapping


### Unity Box

[App page](https://appshunter.io/ios/app/unity-box/id1591091300)

This app allows users to easily donate small amounts of money to charities digitally. It encourages consistent giving through streaks and badges, and tracks your impact alongside a global community of givers. Donations can be sent via Cash App or Venmo.

**Highlights:** Digital coin donations, Charity streaks and badges, Global community of givers, Donations to chosen charities, Track donation history, Support for Cash App and Venmo

**Features:** Apple Wallet

**In-app purchases:** none


## Frequently asked questions

### Is NYC 311 free?

NYC 311 is free to download, with no in-app purchases.

### Is Unity Box free?

Unity Box is free to download, with no in-app purchases.

### Which has better reviews, NYC 311 or Unity Box?

Unity Box is rated higher. NYC 311 averages 3.1 out of 5 from 425 ratings, while Unity Box averages 5.0 from 11 ratings.

### Do NYC 311 or Unity Box have ads?

Neither NYC 311 nor Unity Box shows ads.

### Which is updated more often, NYC 311 or Unity Box?

NYC 311 ships an update monthly, and Unity Box every 3 weeks. Most recently, NYC 311 was updated on September 21, 2026 and Unity Box on June 4, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*