# NYC 311 vs HRa Mobile

The clearest difference is rating: NYC 311 at 3.1 against HRa Mobile's 2.0. NYC 311 also leads on ratings volume (430 vs 1). HRa Mobile's advantage is review sentiment (50% vs 19%) and iOS requirement (7.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

NYC 311 holds the better App Store score, 3.1 against 2.0. That said, the two scores are not equally well evidenced: NYC 311 has 430 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 19% of NYC 311's written reviews are positive against 50% of HRa Mobile's, so the app with the better star average is not the one people write more warmly about.

NYC 311 ships an update every 4 weeks, HRa Mobile every 6 weeks. The most recent releases landed on October 23, 2026 and October 19, 2026 respectively.

## The numbers

| Metric | NYC 311 | HRa Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.1 (430 ratings)](https://appshunter.io/ios/app/nyc-311/id324897619/reviews)** | [2.0 (1 ratings)](https://appshunter.io/ios/app/hra-mobile/id515283312/reviews) |
| Number of ratings | **430** | 1 |
| Positive reviews | 19.4% of reviews | **50.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 4 weeks** | Every 6 weeks |
| Monetization | Free | Free |
| Size | 102 MB | 4 MB |
| Requires iOS | 16.0 | **7.0** |
| Devices | iPhone | **iPhone, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Department of Information Technology And Telecomm](https://appshunter.io/developer/324897622) | [Sopra Steria Group](https://appshunter.io/developer/333214464) |

## What reviewers say

### NYC 311

[App page](https://appshunter.io/ios/app/nyc-311/id324897619)

Access New York City government services and information on the go. Report neighborhood issues, track service requests, and stay updated on city services like parking and trash collection.

**Highlights:** Access city government services, Report neighborhood issues, Track service requests, Get updates on parking and trash, Receive schedule change notifications

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🙏🏾 Good App
- 👍 Alternate side parking alerts
- 👍 App is cool
- 👍 Categories are well thought out
- 👍 Convenient to use

**What reviewers complain about**

- 😞 Complaints get closed with no action
- 😞 Complaints not addressed properly
- 😞 Difficult to submit complaints
- 😞 Doesn't allow reporting of all issues
- 😞 Ineffective in getting issues resolved

**Reported bugs**

- Address entry doesn't work
- App crashes or freezes
- App doesn't open after update
- Geolocation not working
- Unexpected errors

**Requested features**

- Add ability to report issues without address
- Add bulk export function for tickets filed
- Add option to attach photos/videos to complaints
- Add support for third-party keyboards
- Improve location identification and mapping


### HRa Mobile

[App page](https://appshunter.io/ios/app/hra-mobile/id515283312)

Access and manage HR processes and personnel records on your smartphone. Employees can request leave, view payslips, and manage personal data. Managers can oversee staff leave, schedules, and employee files with secure login features.

**Highlights:** Employee leave requests, View payslip records, Manage personnel records, Manager leave administration, Staff work scheduling, Secure login with encryption, Demo mode for exploration

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is NYC 311 free?

NYC 311 is free to download, with no in-app purchases.

### Is HRa Mobile free?

HRa Mobile is free to download, with no in-app purchases.

### Which has better reviews, NYC 311 or HRa Mobile?

NYC 311 is rated higher. NYC 311 averages 3.1 out of 5 from 430 ratings, while HRa Mobile averages 2.0 from 1 ratings.

### Do NYC 311 or HRa Mobile have ads?

Neither NYC 311 nor HRa Mobile shows ads.

### Which is updated more often, NYC 311 or HRa Mobile?

NYC 311 ships an update every 4 weeks, and HRa Mobile every 6 weeks. Most recently, NYC 311 was updated on October 23, 2026 and HRa Mobile on October 19, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*