# NYC 311 vs Scrool

The clearest difference is review sentiment: Scrool at 88% against NYC 311's 19%. Scrool also leads on rating (4.3 vs 3.1) and device support (3 vs 1). NYC 311's advantage is update cadence (every 4 weeks vs every 26 months) and ratings volume (430 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Scrool holds the better App Store score, 4.3 against 3.1. That said, the two scores are not equally well evidenced: NYC 311 has 430 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 19% of NYC 311's written reviews are positive against 88% of Scrool's.

NYC 311 ships an update every 4 weeks, Scrool every 26 months. Both last shipped on October 23, 2026.

## The numbers

| Metric | NYC 311 | Scrool |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.1 (430 ratings)](https://appshunter.io/ios/app/nyc-311/id324897619/reviews) | **[4.3 (3 ratings)](https://appshunter.io/ios/app/scrool/id621118620/reviews)** |
| Number of ratings | **430** | 3 |
| Positive reviews | 19.4% of reviews | **87.5% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 4 weeks** | Every 26 months |
| Monetization | Free | Free |
| Size | 102 MB | 44 MB |
| Requires iOS | 16.0 | **8.1** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Department of Information Technology And Telecomm](https://appshunter.io/developer/324897622) | [Axon Active Vietnam Co Ltd](https://appshunter.io/developer/567372667) |

## What reviewers say

### NYC 311

[App page](https://appshunter.io/ios/app/nyc-311/id324897619)

Access New York City government services and information on the go. Report neighborhood issues, track service requests, and stay updated on city services like parking and trash collection.

**Highlights:** Access city government services, Report neighborhood issues, Track service requests, Get updates on parking and trash, Receive schedule change notifications

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🙏🏾 Good App
- 👍 Alternate side parking alerts
- 👍 App is cool
- 👍 Categories are well thought out
- 👍 Convenient to use

**What reviewers complain about**

- 😞 Complaints get closed with no action
- 😞 Complaints not addressed properly
- 😞 Difficult to submit complaints
- 😞 Doesn't allow reporting of all issues
- 😞 Ineffective in getting issues resolved

**Reported bugs**

- Address entry doesn't work
- App crashes or freezes
- App doesn't open after update
- Geolocation not working
- Unexpected errors

**Requested features**

- Add ability to report issues without address
- Add bulk export function for tickets filed
- Add option to attach photos/videos to complaints
- Add support for third-party keyboards
- Improve location identification and mapping


### Scrool

[App page](https://appshunter.io/ios/app/scrool/id621118620)

This mobile toolkit simplifies Scrum processes for teams. It offers tools like Planning Poker for estimations, a timer for efficient meetings, and Scrum Cards for role and event information. Designed for developers, Scrum Masters, and Product Owners.

**Highlights:** Planning Poker for story estimation, Meeting timer for efficiency, Scrum Cards for roles and events, Optimizes meeting outputs, Assists developers, Scrum Masters, POs

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is NYC 311 free?

NYC 311 is free to download, with no in-app purchases.

### Is Scrool free?

Scrool is free to download, with no in-app purchases.

### Which has better reviews, NYC 311 or Scrool?

Scrool is rated higher. NYC 311 averages 3.1 out of 5 from 430 ratings, while Scrool averages 4.3 from 3 ratings.

### Do NYC 311 or Scrool have ads?

Neither NYC 311 nor Scrool shows ads.

### Which is updated more often, NYC 311 or Scrool?

NYC 311 ships an update every 4 weeks, and Scrool every 26 months. Most recently, NYC 311 was updated on October 23, 2026 and Scrool on October 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*