# NYC 311 vs LabelX

The clearest difference is in-app purchases: NYC 311 at none against LabelX's 2. LabelX's advantage is update cadence (every 2 weeks vs monthly) and device support (3 vs 1). On price, ads and iOS requirement there is nothing between them.

Both are free to download. LabelX sells 2 in-app purchases, starting at $9.99 per month. NYC 311 asks for nothing beyond the download.

NYC 311 ships an update monthly, LabelX every 2 weeks. The most recent releases landed on September 21, 2026 and September 8, 2026 respectively.

## The numbers

| Metric | NYC 311 | LabelX |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.1 (425 ratings)](https://appshunter.io/ios/app/nyc-311/id324897619/reviews)** | — |
| Number of ratings | **425** | — |
| Positive reviews | 19.4% of reviews | — |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Monthly | **Every 2 weeks** |
| Monetization | Free | — |
| Size | 102 MB | 44 MB |
| Requires iOS | 16.0 | **15.1** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [Department of Information Technology And Telecomm](https://appshunter.io/developer/324897622) | [Taohan Chou](https://appshunter.io/developer/1868569702) |

## What reviewers say

### NYC 311

[App page](https://appshunter.io/ios/app/nyc-311/id324897619)

Access New York City government services and information on the go. Report neighborhood issues, track service requests, and stay updated on city services like parking and trash collection.

**Highlights:** Access city government services, Report neighborhood issues, Track service requests, Get updates on parking and trash, Receive schedule change notifications

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🙏🏾 Good App
- 👍 Alternate side parking alerts
- 👍 App is cool
- 👍 Categories are well thought out
- 👍 Convenient to use

**What reviewers complain about**

- 😞 Complaints get closed with no action
- 😞 Complaints not addressed properly
- 😞 Difficult to submit complaints
- 😞 Doesn't allow reporting of all issues
- 😞 Ineffective in getting issues resolved

**Reported bugs**

- Address entry doesn't work
- App crashes or freezes
- App doesn't open after update
- Geolocation not working
- Unexpected errors

**Requested features**

- Add ability to report issues without address
- Add bulk export function for tickets filed
- Add option to attach photos/videos to complaints
- Add support for third-party keyboards
- Improve location identification and mapping


### LabelX

[App page](https://appshunter.io/ios/app/labelx-scan-label-avoid-risks/id6758542897)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (2)**

| Purchase | Price | Billing |
| --- | --- | --- |
| LabelX Premium Monthly | $9.99 | per month |
| LabelX Premium Annual | $89.99 | per year |


## Frequently asked questions

### Is NYC 311 free?

NYC 311 is free to download, with no in-app purchases.

### Is LabelX free?

LabelX is free to download, with in-app purchases available.

### Do NYC 311 or LabelX have ads?

Neither NYC 311 nor LabelX shows ads.

### Which is updated more often, NYC 311 or LabelX?

NYC 311 ships an update monthly, and LabelX every 2 weeks. Most recently, NYC 311 was updated on September 21, 2026 and LabelX on September 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*