# CPI Security inTouch vs mySafeTouch

The clearest difference is ratings volume: CPI Security inTouch at 1.6K against mySafeTouch's 163. mySafeTouch's advantage is review sentiment (31% vs 21%). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 3.8 for CPI Security inTouch against 3.8 for mySafeTouch. That said, the two scores are not equally well evidenced: CPI Security inTouch has 1.6K ratings behind it against 163, so its average is the more settled of the two. Written reviews are what separate them: 21% of CPI Security inTouch's written reviews are positive against 31% of mySafeTouch's.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 27, 2026 and August 15, 2026 respectively.

## The numbers

| Metric | CPI Security inTouch | mySafeTouch |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.8 (1.6K ratings)](https://appshunter.io/ios/app/cpi-security-intouch/id325685171/reviews) | **[3.8 (163 ratings)](https://appshunter.io/ios/app/mysafetouch/id1216480307/reviews)** |
| Number of ratings | **1.6K** | 163 |
| Positive reviews | 21.3% of reviews | **31.4% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Size | 375 MB | 362 MB |
| Requires iOS | 17.0 | 17.0 |
| Devices | **iPhone, iPad, Apple TV, Apple Watch** | iPhone, iPad, Apple Watch |
| Age rating | 4+ | 4+ |
| Developer | [CPI Security](https://appshunter.io/developer/1295858997) | [Safetouch Inc.](https://appshunter.io/developer/1216480306) |

## What reviewers say

### CPI Security inTouch

[App page](https://appshunter.io/ios/app/cpi-security-intouch/id325685171)

Monitor and control your home or business security system remotely. Receive real-time notifications for events like alarms, door/window status, and system arming/disarming. Access event history and manage enabled devices for enhanced peace of mind.

**Highlights:** Arm and disarm security system, Real-time door and window status, System arm/disarm notifications, 30-day event history access, Email and text notifications for events, Control CPI Night Guard devices

**Features:** Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🔒 Reliable security system
- 👍 Convenient app features
- 🚀 Good video quality
- 👍 Helpful customer service

**What reviewers complain about**

- 🐛 App crashes and freezes
- 🐛 Unreliable camera/video functionality
- 🐛 Slow app performance
- 🐛 Difficult to navigate app
- 🐛 Inconsistent notifications

**Reported bugs**

- Cameras going offline frequently
- Inability to access recorded videos
- Thermostat controls not working properly
- Inconsistent arming/disarming of system
- Doorbell camera not capturing footage

**Requested features**

- Add ability to delete/manage recorded videos
- Improve app responsiveness and stability
- Provide more customization options
- Integrate with smart home platforms
- Enhance notification system


### mySafeTouch

[App page](https://appshunter.io/ios/app/mysafetouch/id1216480307)

Control your home security and automation system remotely. Arm/disarm your system, view cameras, manage locks and lights, and adjust thermostats. Receive personalized alerts for various events, ensuring peace of mind and convenience.

**Highlights:** Remote arm/disarm security system, View live/stored camera footage, Lock/unlock doors remotely, Control lights remotely, Set smart thermostat schedules, View system history and events, Personalized event notifications

**Features:** Apple Watch app, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use system
- 🔒 Secure system
- 👍 Great customer support (sometimes)
- 👍 Handy for arming/disarming remotely
- 👍 Good for checking cameras

**What reviewers complain about**

- 🐛 App is incredibly slow
- 🐛 App never wants to open
- 🐛 Too difficult to navigate
- 🐛 Flooded with errors
- 🐛 Mediocre security products fail

**Reported bugs**

- App is incredibly slow
- App takes 30 seconds to 2 minutes to complete functions
- App never wants to open or takes forever to show camera activity
- App is flooded with errors
- App keeps logging you out

**Requested features**

- Improve app speed
- Add scheduling features for arming/disarming
- Geo-arming capability
- Panic button in the app
- Snooze function for camera notifications


## Frequently asked questions

### Is CPI Security inTouch free?

CPI Security inTouch is free to download, with no in-app purchases.

### Is mySafeTouch free?

mySafeTouch is free to download, with no in-app purchases.

### Which has better reviews, CPI Security inTouch or mySafeTouch?

mySafeTouch is rated higher. CPI Security inTouch averages 3.8 out of 5 from 1.6K ratings, while mySafeTouch averages 3.8 from 163 ratings.

### Do CPI Security inTouch or mySafeTouch have ads?

Neither CPI Security inTouch nor mySafeTouch shows ads.

### Which is updated more often, CPI Security inTouch or mySafeTouch?

CPI Security inTouch ships an update every 2 months, and mySafeTouch every 2 months. Most recently, CPI Security inTouch was updated on September 27, 2026 and mySafeTouch on August 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*