# CPI Security inTouch vs Arlo Secure

The clearest difference is review sentiment: Arlo Secure at 57% against CPI Security inTouch's 21%. Arlo Secure also leads on update cadence (weekly vs every 2 months) and rating (4.2 vs 3.8). CPI Security inTouch's advantage is in-app purchases (none vs 10) and ads (none vs shown). On price and iOS requirement there is nothing between them.

Both are free to download. Arlo Secure sells 10 in-app purchases, starting at $9.99 per month. CPI Security inTouch asks for nothing beyond the download.

Arlo Secure holds the better App Store score, 4.2 against 3.8. That said, the two scores are not equally well evidenced: Arlo Secure has 406K ratings behind it against 1.6K, so its average is the more settled of the two. Written reviews point the same way: 21% of CPI Security inTouch's written reviews are positive against 57% of Arlo Secure's.

CPI Security inTouch ships an update every 2 months, Arlo Secure weekly. The most recent releases landed on September 24, 2026 and September 26, 2026 respectively.

## The numbers

| Metric | CPI Security inTouch | Arlo Secure |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.8 (1.6K ratings)](https://appshunter.io/ios/app/cpi-security-intouch/id325685171/reviews) | **[4.2 (406K ratings)](https://appshunter.io/ios/app/arlo-secure-home-security/id1459289784/reviews)** |
| Number of ratings | 1.6K | **406K** |
| Positive reviews | 21.3% of reviews | **56.9% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | **No** | Yes |
| Update frequency | Every 2 months | **Weekly** |
| Monetization | **Free** | Free with in-app purchases |
| Best chart rank | — | **#10** |
| Size | 375 MB | 818 MB |
| Requires iOS | 17.0 | 17.0 |
| Devices | **iPhone, iPad, Apple TV, Apple Watch** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [CPI Security](https://appshunter.io/developer/1295858997) | [Arlo Technologies Inc.](https://appshunter.io/developer/1457647429) |

## What reviewers say

### CPI Security inTouch

[App page](https://appshunter.io/ios/app/cpi-security-intouch/id325685171)

Monitor and control your home or business security system remotely. Receive real-time notifications for events like alarms, door/window status, and system arming/disarming. Access event history and manage enabled devices for enhanced peace of mind.

**Highlights:** Arm and disarm security system, Real-time door and window status, System arm/disarm notifications, 30-day event history access, Email and text notifications for events, Control CPI Night Guard devices

**Features:** Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🔒 Reliable security system
- 👍 Convenient app features
- 🚀 Good video quality
- 👍 Helpful customer service

**What reviewers complain about**

- 🐛 App crashes and freezes
- 🐛 Unreliable camera/video functionality
- 🐛 Slow app performance
- 🐛 Difficult to navigate app
- 🐛 Inconsistent notifications

**Reported bugs**

- Cameras going offline frequently
- Inability to access recorded videos
- Thermostat controls not working properly
- Inconsistent arming/disarming of system
- Doorbell camera not capturing footage

**Requested features**

- Add ability to delete/manage recorded videos
- Improve app responsiveness and stability
- Provide more customization options
- Integrate with smart home platforms
- Enhance notification system


### Arlo Secure

[App page](https://appshunter.io/ios/app/arlo-secure-home-security/id1459289784)

**Currently charting:** #10 Top Grossing · Lifestyle, #103 Top Free · Lifestyle (US App Store)

Manage your smart home security system, including cameras and video doorbells, from a single app. Arm/disarm your system, customize activity zones, and receive intelligent alerts. Access live experts and emergency response for round-the-clock protection.

**Highlights:** Remote system control, Customizable activity zones, Intelligent motion alerts, 24/7 live security experts, Emergency response activation, High-resolution video viewing, Object detection (person, package, animal, vehicle)

**Features:** Vision Pro support

**In-app purchases (10)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Plus Single | $9.99 | per month |
| Basic Single | $9.99 | per month |
| Basic Unlimited | $14.99 | per month |
| Plus | $19.99 | per month |
| Premium | $29.99 | per month |
| Plus Single | $95.99 | per year |
| Basic Single | $99.99 | per year |
| Basic Unlimited | $149.99 | per year |
| Plus | $219.00 | per year |
| Premium | $299.99 | per year |

**What reviewers like**

- 🚀 Clear video quality
- 🔒 Provides security and peace of mind
- 👍 Easy to set up and use
- 🔋 Good battery life

**What reviewers complain about**

- 🐛 Connectivity issues and cameras going offline
- 🕰️ Slow app response and video loading
- 💰 Expensive hardware and subscription model
- 🔔 Overly sensitive motion detection and false alerts

**Reported bugs**

- Camera firmware issues causing malfunctions
- App freezing and logging users out unexpectedly
- Inconsistent motion detection and recording
- Syncing issues between multiple devices

**Requested features**

- Customizable notification sounds and volumes
- Ability to view recordings from specific cameras
- Improved geofencing and automation features
- Better integration with smart home platforms


## Frequently asked questions

### Is CPI Security inTouch free?

CPI Security inTouch is free to download, with no in-app purchases.

### Is Arlo Secure free?

Arlo Secure is free to download, with in-app purchases available.

### Which has better reviews, CPI Security inTouch or Arlo Secure?

Arlo Secure is rated higher. CPI Security inTouch averages 3.8 out of 5 from 1.6K ratings, while Arlo Secure averages 4.2 from 406K ratings.

### Do CPI Security inTouch or Arlo Secure have ads?

Arlo Secure shows ads; CPI Security inTouch does not.

### Which is updated more often, CPI Security inTouch or Arlo Secure?

CPI Security inTouch ships an update every 2 months, and Arlo Secure weekly. Most recently, CPI Security inTouch was updated on September 24, 2026 and Arlo Secure on September 26, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*