# CPI Security inTouch vs TES Charlotte

The clearest difference is rating: TES Charlotte at 4.4 against CPI Security inTouch's 3.7. TES Charlotte also leads on iOS requirement (15.5 vs 17.0). CPI Security inTouch's advantage is ratings volume (1.6K vs 7) and update cadence (every 2 months vs every 6 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

TES Charlotte holds the better App Store score, 4.4 against 3.7. That said, the two scores are not equally well evidenced: CPI Security inTouch has 1.6K ratings behind it against 7, so its average is the more settled of the two.

CPI Security inTouch ships an update every 2 months, TES Charlotte every 6 months. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | CPI Security inTouch | TES Charlotte |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.7 (1.6K ratings)](https://appshunter.io/ios/app/cpi-security-intouch/id325685171/reviews) | **[4.4 (7 ratings)](https://appshunter.io/ios/app/tes-charlotte/id1609097728/reviews)** |
| Number of ratings | **1.6K** | 7 |
| Positive reviews | 21.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 6 months |
| Monetization | Free | Free |
| Size | 375 MB | 93 MB |
| Requires iOS | 17.0 | **15.5** |
| Devices | **iPhone, iPad, Apple TV, Apple Watch** | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [CPI Security](https://appshunter.io/developer/1295858997) | [Trinity Episcopal School](https://appshunter.io/developer/1475558962) |

## What reviewers say

### CPI Security inTouch

[App page](https://appshunter.io/ios/app/cpi-security-intouch/id325685171)

Monitor and control your home or business security system remotely. Receive real-time notifications for events like alarms, door/window status, and system arming/disarming. Access event history and manage enabled devices for enhanced peace of mind.

**Highlights:** Arm and disarm security system, Real-time door and window status, System arm/disarm notifications, 30-day event history access, Email and text notifications for events, Control CPI Night Guard devices

**Features:** Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🔒 Reliable security system
- 👍 Convenient app features
- 🚀 Good video quality
- 👍 Helpful customer service

**What reviewers complain about**

- 🐛 App crashes and freezes
- 🐛 Unreliable camera/video functionality
- 🐛 Slow app performance
- 🐛 Difficult to navigate app
- 🐛 Inconsistent notifications

**Reported bugs**

- Cameras going offline frequently
- Inability to access recorded videos
- Thermostat controls not working properly
- Inconsistent arming/disarming of system
- Doorbell camera not capturing footage

**Requested features**

- Add ability to delete/manage recorded videos
- Improve app responsiveness and stability
- Provide more customization options
- Integrate with smart home platforms
- Enhance notification system


### TES Charlotte

[App page](https://appshunter.io/ios/app/tes-charlotte/id1609097728)

This app provides a central hub for news, information, and resources specifically for the Trinity Episcopal School community. It serves families, faculty, staff, alumni, and supporters.

**Highlights:** Community news, Information hub, School resources, Family access, Faculty and staff portal, Alumni network

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is CPI Security inTouch free?

CPI Security inTouch is free to download, with no in-app purchases.

### Is TES Charlotte free?

TES Charlotte is free to download, with no in-app purchases.

### Which has better reviews, CPI Security inTouch or TES Charlotte?

TES Charlotte is rated higher. CPI Security inTouch averages 3.7 out of 5 from 1.6K ratings, while TES Charlotte averages 4.4 from 7 ratings.

### Do CPI Security inTouch or TES Charlotte have ads?

Neither CPI Security inTouch nor TES Charlotte shows ads.

### Which is updated more often, CPI Security inTouch or TES Charlotte?

CPI Security inTouch ships an update every 2 months, and TES Charlotte every 6 months. Most recently, CPI Security inTouch was updated on November 6, 2026 and TES Charlotte on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*