# CPI Security inTouch vs Trane® Home

The clearest difference is rating: Trane® Home at 4.8 against CPI Security inTouch's 3.7. Trane® Home also leads on ratings volume (154K vs 1.6K) and review sentiment (36% vs 21%). CPI Security inTouch's advantage is monetization model (free vs ad-supported). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Trane® Home holds the better App Store score, 4.8 against 3.7. That said, the two scores are not equally well evidenced: Trane® Home has 154K ratings behind it against 1.6K, so its average is the more settled of the two. Written reviews point the same way: 21% of CPI Security inTouch's written reviews are positive against 36% of Trane® Home's.

CPI Security inTouch ships an update every 2 months, Trane® Home monthly. Both last shipped on October 29, 2026.

## The numbers

| Metric | CPI Security inTouch | Trane® Home |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.7 (1.6K ratings)](https://appshunter.io/ios/app/cpi-security-intouch/id325685171/reviews) | **[4.8 (154K ratings)](https://appshunter.io/ios/app/trane-home/id431904233/reviews)** |
| Number of ratings | 1.6K | **154K** |
| Positive reviews | 21.2% of reviews | **35.7% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Monthly** |
| Monetization | **Free** | Ad-supported |
| Size | 375 MB | 99 MB |
| Requires iOS | 17.0 | **15.1** |
| Devices | **iPhone, iPad, Apple TV, Apple Watch** | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [CPI Security](https://appshunter.io/developer/1295858997) | [TRANE U.S. INC](https://appshunter.io/developer/583378910) |

## What reviewers say

### CPI Security inTouch

[App page](https://appshunter.io/ios/app/cpi-security-intouch/id325685171)

Monitor and control your home or business security system remotely. Receive real-time notifications for events like alarms, door/window status, and system arming/disarming. Access event history and manage enabled devices for enhanced peace of mind.

**Highlights:** Arm and disarm security system, Real-time door and window status, System arm/disarm notifications, 30-day event history access, Email and text notifications for events, Control CPI Night Guard devices

**Features:** Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🔒 Reliable security system
- 👍 Convenient app features
- 🚀 Good video quality
- 👍 Helpful customer service

**What reviewers complain about**

- 🐛 App crashes and freezes
- 🐛 Unreliable camera/video functionality
- 🐛 Slow app performance
- 🐛 Difficult to navigate app
- 🐛 Inconsistent notifications

**Reported bugs**

- Cameras going offline frequently
- Inability to access recorded videos
- Thermostat controls not working properly
- Inconsistent arming/disarming of system
- Doorbell camera not capturing footage

**Requested features**

- Add ability to delete/manage recorded videos
- Improve app responsiveness and stability
- Provide more customization options
- Integrate with smart home platforms
- Enhance notification system


### Trane® Home

[App page](https://appshunter.io/ios/app/trane-home/id431904233)

Manage your home's essential systems remotely. Control thermostats, locks, lights, and cameras from your smartphone. Create custom automations and device groups for simplified home management.

**Highlights:** Remote HVAC control and scheduling, Manage locks, lights, and Z-Wave devices, Create custom device groups, Automate home functions, Find local HVAC dealers

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to control from anywhere
- 🔒 Secure remote access
- 👍 Convenient app integration
- 👍 Helpful for monitoring HVAC system
- 👍 Simple to use

**What reviewers complain about**

- 🐛 Unreliable connection/disconnection issues
- 🐛 Inaccurate temperature readings
- 👎 Difficult to program schedules
- 👎 Clunky and unintuitive user interface
- 👎 Limited functionality compared to competitors

**Reported bugs**

- App freezes when changing fan mode
- Geofencing feature not working reliably
- Thermostat not syncing with app data
- Frequent app crashes and disconnections

**Requested features**

- Add Apple Watch app support
- Improve scheduling and programming options
- Provide more detailed usage history and analytics
- Integrate with smart home platforms (e.g. HomeKit)
- Allow customizable temperature ranges and settings


## Frequently asked questions

### Is CPI Security inTouch free?

CPI Security inTouch is free to download, with no in-app purchases.

### Is Trane® Home free?

Trane® Home is free to download, with no in-app purchases.

### Which has better reviews, CPI Security inTouch or Trane® Home?

Trane® Home is rated higher. CPI Security inTouch averages 3.7 out of 5 from 1.6K ratings, while Trane® Home averages 4.8 from 154K ratings.

### Do CPI Security inTouch or Trane® Home have ads?

Neither CPI Security inTouch nor Trane® Home shows ads.

### Which is updated more often, CPI Security inTouch or Trane® Home?

CPI Security inTouch ships an update every 2 months, and Trane® Home monthly. Most recently, CPI Security inTouch was updated on October 29, 2026 and Trane® Home on October 29, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*