# CPI Security inTouch vs SimpliSafe Home Security App

The clearest difference is rating: SimpliSafe Home Security App at 4.8 against CPI Security inTouch's 3.7. SimpliSafe Home Security App also leads on update cadence (weekly vs every 2 months) and ratings volume (323K vs 1.6K). CPI Security inTouch's advantage is monetization model (free vs free with in-app purchases). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

SimpliSafe Home Security App holds the better App Store score, 4.8 against 3.7. That said, the two scores are not equally well evidenced: SimpliSafe Home Security App has 323K ratings behind it against 1.6K, so its average is the more settled of the two. Written reviews point the same way: 21% of CPI Security inTouch's written reviews are positive against 24% of SimpliSafe Home Security App's.

CPI Security inTouch ships an update every 2 months, SimpliSafe Home Security App weekly. The most recent releases landed on October 29, 2026 and October 31, 2026 respectively.

## The numbers

| Metric | CPI Security inTouch | SimpliSafe Home Security App |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.7 (1.6K ratings)](https://appshunter.io/ios/app/cpi-security-intouch/id325685171/reviews) | **[4.8 (323K ratings)](https://appshunter.io/ios/app/simplisafe-home-security-app/id555798051/reviews)** |
| Number of ratings | 1.6K | **323K** |
| Positive reviews | 21.2% of reviews | **23.9% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Weekly** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 375 MB | 437 MB |
| Requires iOS | 17.0 | 17.0 |
| Devices | **iPhone, iPad, Apple TV, Apple Watch** | iPhone, iPad, Apple Watch |
| Age rating | 4+ | 4+ |
| Developer | [CPI Security](https://appshunter.io/developer/1295858997) | [SimpliSafe Inc](https://appshunter.io/developer/555798054) |

## What reviewers say

### CPI Security inTouch

[App page](https://appshunter.io/ios/app/cpi-security-intouch/id325685171)

Monitor and control your home or business security system remotely. Receive real-time notifications for events like alarms, door/window status, and system arming/disarming. Access event history and manage enabled devices for enhanced peace of mind.

**Highlights:** Arm and disarm security system, Real-time door and window status, System arm/disarm notifications, 30-day event history access, Email and text notifications for events, Control CPI Night Guard devices

**Features:** Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🔒 Reliable security system
- 👍 Convenient app features
- 🚀 Good video quality
- 👍 Helpful customer service

**What reviewers complain about**

- 🐛 App crashes and freezes
- 🐛 Unreliable camera/video functionality
- 🐛 Slow app performance
- 🐛 Difficult to navigate app
- 🐛 Inconsistent notifications

**Reported bugs**

- Cameras going offline frequently
- Inability to access recorded videos
- Thermostat controls not working properly
- Inconsistent arming/disarming of system
- Doorbell camera not capturing footage

**Requested features**

- Add ability to delete/manage recorded videos
- Improve app responsiveness and stability
- Provide more customization options
- Integrate with smart home platforms
- Enhance notification system


### SimpliSafe Home Security App

[App page](https://appshunter.io/ios/app/simplisafe-home-security-app/id555798051)

Control your home security system remotely from your iPhone or iPad. Arm or disarm your system, receive instant alerts, and view a detailed timeline of events. Live video streaming is also available with compatible cameras.

**Highlights:** Remote arm/disarm, Instant notifications, Event timeline, Live video streaming, System control

**Features:** Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to install
- 🔒 Reliable security system
- 👍 Customizable settings
- 🔒 Prompt monitoring response
- 👍 Helpful customer service

**What reviewers complain about**

- 🐛 App connectivity issues
- 🔋 Battery life concerns
- 💰 Expensive subscription costs
- 🔍 Limited camera functionality
- 🔍 Lack of integration with smart home devices

**Reported bugs**

- Frequent app crashes and login issues
- Sensors going offline or malfunctioning
- Inconsistent camera performance and connectivity

**Requested features**

- Option to delete camera recordings
- Geofencing for automatic arming/disarming
- Integration with Apple HomeKit and Google Home
- Customizable sensor settings and zones


## Frequently asked questions

### Is CPI Security inTouch free?

CPI Security inTouch is free to download, with no in-app purchases.

### Is SimpliSafe Home Security App free?

SimpliSafe Home Security App is free to download, with no in-app purchases.

### Which has better reviews, CPI Security inTouch or SimpliSafe Home Security App?

SimpliSafe Home Security App is rated higher. CPI Security inTouch averages 3.7 out of 5 from 1.6K ratings, while SimpliSafe Home Security App averages 4.8 from 323K ratings.

### Do CPI Security inTouch or SimpliSafe Home Security App have ads?

Neither CPI Security inTouch nor SimpliSafe Home Security App shows ads.

### Which is updated more often, CPI Security inTouch or SimpliSafe Home Security App?

CPI Security inTouch ships an update every 2 months, and SimpliSafe Home Security App weekly. Most recently, CPI Security inTouch was updated on October 29, 2026 and SimpliSafe Home Security App on October 31, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*