# Contacts Journal CRM vs Customer Keeper

The clearest difference is rating: Contacts Journal CRM at 4.7 against Customer Keeper's 3.8. Contacts Journal CRM also leads on review sentiment (91% vs 56%) and ratings volume (2.5K vs 5). Customer Keeper's advantage is iOS requirement (13.6 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Contacts Journal CRM sells 10 in-app purchases, starting at $9.99 per month and Customer Keeper sells 3 in-app purchases, starting at $5.99 per 3 months. Whichever you choose, the download price is not the number that matters.

Contacts Journal CRM holds the better App Store score, 4.7 against 3.8. That said, the two scores are not equally well evidenced: Contacts Journal CRM has 2.5K ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 91% of Contacts Journal CRM's written reviews are positive against 56% of Customer Keeper's.

Contacts Journal CRM ships an update weekly, Customer Keeper monthly. The most recent releases landed on October 31, 2026 and October 9, 2026 respectively.

## The numbers

| Metric | Contacts Journal CRM | Customer Keeper |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (2.5K ratings)](https://appshunter.io/ios/app/contacts-journal-crm/id327685977/reviews)** | [3.8 (5 ratings)](https://appshunter.io/ios/app/customer-keeper/id635807718/reviews) |
| Number of ratings | **2.5K** | 5 |
| Positive reviews | **90.8% of reviews** | 55.6% of reviews |
| In-app purchases | Yes | Yes |
| Ads | No | No |
| Update frequency | **Weekly** | Monthly |
| Monetization | Free with in-app purchases | Freemium |
| Size | 78 MB | 7 MB |
| Requires iOS | 17.0 | **13.6** |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [zaal LLC](https://appshunter.io/developer/327685981) | [Ancientec Co., Ltd.](https://appshunter.io/developer/531633570) |

## What reviewers say

### Contacts Journal CRM

[App page](https://appshunter.io/ios/app/contacts-journal-crm/id327685977)

This app helps you manage customer relationships by tracking conversations, organizing contacts, and scheduling follow-ups. It allows you to store notes, files, and documents, and offers features like contact mapping and email templates to build stronger connections and never miss opportunities.

**Highlights:** Track last interaction with contacts, Manage follow-ups and reminders, Organize contacts with tags and filters, Store notes, files, and documents, Map contacts and plan meetings, Create personalized email templates, Link contacts to company accounts

**Features:** Apple Watch app, Vision Pro support, iPhone Duo support

**In-app purchases (10)**

| Purchase | Price | Billing |
| --- | --- | --- |
| 1 User | $9.99 | per month |
| 5 Users | $24.99 | per month |
| 20 Users | $49.99 | per month |
| 1 User | $99.99 | per year |
| 5 Users | $249.99 | per year |
| 20 Users | $399.99 | per year |
| Unlimited Plan - Legacy User | Free | one-time |
| Unlimited Plan - iOS Add-On | $19.99 | one-time |
| Unlimited Personal Plan | $24.99 | one-time |
| Unlimited Plan - iOS + Mac | $69.99 | one-time |

**What reviewers like**

- 🚀 Efficient contact management
- 👍 User-friendly interface
- 💡 Customizable fields and tags
- 🗓️ Seamless calendar integration
- 📸 Ability to attach files and photos

**What reviewers complain about**

- 🐛 Syncing issues with iCloud
- 🔍 Limited search functionality
- 🗓️ Inflexible scheduling and repeat options
- 🎨 Outdated visual design
- 🔀 Difficulty managing duplicate contacts

**Reported bugs**

- App crashes after recent updates
- Issues with deleting or restoring contacts
- Inconsistent behavior across devices

**Requested features**

- Group messaging and email capabilities
- Advanced reporting and analytics
- Deeper integration with other productivity apps
- More flexible scheduling and repeat options
- Ability to customize the visual appearance


### Customer Keeper

[App page](https://appshunter.io/ios/app/customer-keeper/id635807718)

Manage tasks, to-dos, and events by associating them with specific contacts. Keep detailed records of interactions and schedule reminders for meetings and birthdays. Offers free features for individual use and paid options for cross-device synchronization.

**Highlights:** Associate tasks with contacts, Track conversations and logs, Birthday reminders, Group contacts, Meeting reminders, Passcode protection, Cross-device sync (Pro)

**Features:** macOS Compatibility

**In-app purchases (3)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Pro Sync Services | $5.99 | per 3 months |
| Pro Sync Services | $10.99 | per 6 months |
| Pro Sync Services | $19.99 | per year |


## Frequently asked questions

### Is Contacts Journal CRM free?

Contacts Journal CRM is free to download, with in-app purchases available.

### Is Customer Keeper free?

Customer Keeper is free to download, with in-app purchases available.

### Which has better reviews, Contacts Journal CRM or Customer Keeper?

Contacts Journal CRM is rated higher. Contacts Journal CRM averages 4.7 out of 5 from 2.5K ratings, while Customer Keeper averages 3.8 from 5 ratings.

### Do Contacts Journal CRM or Customer Keeper have ads?

Neither Contacts Journal CRM nor Customer Keeper shows ads.

### Which is updated more often, Contacts Journal CRM or Customer Keeper?

Contacts Journal CRM ships an update weekly, and Customer Keeper monthly. Most recently, Contacts Journal CRM was updated on October 31, 2026 and Customer Keeper on October 9, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*