# Contacts Journal CRM vs Capsule CRM

The clearest difference is in-app purchases: Capsule CRM at none against Contacts Journal CRM's 10. Capsule CRM also leads on iOS requirement (15.0 vs 17.0). Contacts Journal CRM's advantage is update cadence (weekly vs every 5 weeks) and ratings volume (2.5K vs 45). On price, ads and device support there is nothing between them.

Both are free to download. Contacts Journal CRM sells 10 in-app purchases, starting at $9.99 per month. Capsule CRM asks for nothing beyond the download.

Contacts Journal CRM holds the better App Store score, 4.7 against 4.5. That said, the two scores are not equally well evidenced: Contacts Journal CRM has 2.5K ratings behind it against 45, so its average is the more settled of the two. Written reviews point the same way: 91% of Contacts Journal CRM's written reviews are positive against 78% of Capsule CRM's.

Contacts Journal CRM ships an update weekly, Capsule CRM every 5 weeks. The most recent releases landed on November 10, 2026 and November 1, 2026 respectively.

## The numbers

| Metric | Contacts Journal CRM | Capsule CRM |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (2.5K ratings)](https://appshunter.io/ios/app/contacts-journal-crm/id327685977/reviews)** | [4.5 (45 ratings)](https://appshunter.io/ios/app/capsule-crm/id660292932/reviews) |
| Number of ratings | **2.5K** | 45 |
| Positive reviews | **90.9% of reviews** | 78.4% of reviews |
| In-app purchases | Yes | **No** |
| Ads | No | No |
| Update frequency | **Weekly** | Every 5 weeks |
| Monetization | Free with in-app purchases | **Free** |
| Size | 78 MB | 9 MB |
| Requires iOS | 17.0 | **15.0** |
| Devices | **iPhone, iPad, Apple Watch** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [zaal LLC](https://appshunter.io/developer/327685981) | [Zestia](https://appshunter.io/developer/660292935) |

## What reviewers say

### Contacts Journal CRM

[App page](https://appshunter.io/ios/app/contacts-journal-crm/id327685977)

This app helps you manage customer relationships by tracking conversations, organizing contacts, and scheduling follow-ups. It allows you to store notes, files, and documents, and offers features like contact mapping and email templates to build stronger connections and never miss opportunities.

**Highlights:** Track last interaction with contacts, Manage follow-ups and reminders, Organize contacts with tags and filters, Store notes, files, and documents, Map contacts and plan meetings, Create personalized email templates, Link contacts to company accounts

**Features:** Apple Watch app, Vision Pro support, iPhone Duo support

**In-app purchases (10)**

| Purchase | Price | Billing |
| --- | --- | --- |
| 1 User | $9.99 | per month |
| 5 Users | $24.99 | per month |
| 20 Users | $49.99 | per month |
| 1 User | $99.99 | per year |
| 5 Users | $249.99 | per year |
| 20 Users | $399.99 | per year |
| Unlimited Plan - Legacy User | Free | one-time |
| Unlimited Plan - iOS Add-On | $19.99 | one-time |
| Unlimited Personal Plan | $24.99 | one-time |
| Unlimited Plan - iOS + Mac | $69.99 | one-time |

**What reviewers like**

- 🚀 Efficient contact management
- 👍 User-friendly interface
- 💡 Customizable fields and tags
- 🗓️ Seamless calendar integration
- 📸 Ability to attach files and photos

**What reviewers complain about**

- 🐛 Syncing issues with iCloud
- 🔍 Limited search functionality
- 🗓️ Inflexible scheduling and repeat options
- 🎨 Outdated visual design
- 🔀 Difficulty managing duplicate contacts

**Reported bugs**

- App crashes after recent updates
- Issues with deleting or restoring contacts
- Inconsistent behavior across devices

**Requested features**

- Group messaging and email capabilities
- Advanced reporting and analytics
- Deeper integration with other productivity apps
- More flexible scheduling and repeat options
- Ability to customize the visual appearance


### Capsule CRM

[App page](https://appshunter.io/ios/app/capsule-crm/id660292932)

Manage your business contacts, tasks, and sales opportunities on the go. This mobile CRM allows you to update your data offline, track communications, and view contact details with ease. It's designed for professionals who need to stay organized and productive outside the office.

**Highlights:** Offline data access and updates, Contact and company management, Task and calendar management, Sales opportunity tracking, Communication history logging, Direct calling and emailing from contacts

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Intuitive and easy to use
- 🚀 Elegant and economical
- 💡 Helpful and friendly interface
- 👍 Excellent CRM foundation for small businesses
- 👍 Customizable and flexible

**What reviewers complain about**

- 🐛 Inconsistent sync/refresh rate
- 🐛 Lack of push notifications
- 🐛 Inability to delete tasks from the app
- 🐛 Lack of iPad support
- 🐛 Limited functionality compared to desktop version

**Reported bugs**

- Freezing on home screen
- Inconsistent contact/opportunity sync between mobile and web
- Missing stock images in UI

**Requested features**

- Add calendar view in mobile app
- Integrate email inbox and texting functionality
- Improve custom fields and tags management in mobile app
- Implement native iOS notifications
- Develop an iPad-optimized version


## Frequently asked questions

### Is Contacts Journal CRM free?

Contacts Journal CRM is free to download, with in-app purchases available.

### Is Capsule CRM free?

Capsule CRM is free to download, with no in-app purchases.

### Which has better reviews, Contacts Journal CRM or Capsule CRM?

Contacts Journal CRM is rated higher. Contacts Journal CRM averages 4.7 out of 5 from 2.5K ratings, while Capsule CRM averages 4.5 from 45 ratings.

### Do Contacts Journal CRM or Capsule CRM have ads?

Neither Contacts Journal CRM nor Capsule CRM shows ads.

### Which is updated more often, Contacts Journal CRM or Capsule CRM?

Contacts Journal CRM ships an update weekly, and Capsule CRM every 5 weeks. Most recently, Contacts Journal CRM was updated on November 10, 2026 and Capsule CRM on November 1, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*