# BOS vs Welcome App

The clearest difference is rating: Welcome App at 3.5 against BOS's 2.6. BOS's advantage is review sentiment (36% vs 7%). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Welcome App holds the better App Store score, 3.5 against 2.6. Both are backed by a comparable volume of ratings — 85 and 146 respectively. Written reviews complicate that: 36% of BOS's written reviews are positive against 7% of Welcome App's, so the app with the better star average is not the one people write more warmly about.

Both ship on a similar rhythm, roughly every 4 months. Both last shipped on October 24, 2026.

## The numbers

| Metric | BOS | Welcome App |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.6 (85 ratings)](https://appshunter.io/ios/app/bos311/id330894558/reviews) | **[3.5 (146 ratings)](https://appshunter.io/ios/app/welcome-app/id1216724651/reviews)** |
| Number of ratings | 85 | **146** |
| Positive reviews | **36.2% of reviews** | 6.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | Every 4 months |
| Monetization | Free | Free |
| Size | 26 MB | 105 MB |
| Requires iOS | **13.4** | 14.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [City of Boston](https://appshunter.io/developer/330894561) | [ABB Information Systems AG](https://appshunter.io/developer/1026885389) |

## What reviewers say

### BOS

[App page](https://appshunter.io/ios/app/bos311/id330894558)

Report non-emergency neighborhood issues in Boston, such as potholes and graffiti. Track the status of your reports and view active issues on a city map. This app helps residents improve their communities by streamlining communication with city services.

**Highlights:** Report neighborhood issues, Track report status, View active reports on map, Submit non-emergency requests, Community improvement tool

**In-app purchases:** none

**What reviewers like**

- 👍 User-friendly interface
- ✅ App functions flawlessly
- 💡 Innovative technology adoption
- 🚀 Efficient reporting process
- 🗺️ Useful map feature

**What reviewers complain about**

- 😞 Reports opened for months
- 😞 City doesn’t do anything
- 😞 Caused more frustration
- 😞 App doesn’t do its job
- 😞 City doesn’t hold themselves accountable

**Reported bugs**

- Reports opened for months with no action
- App doesn't do its job or city departments don't
- Reports go unanswered for months
- App doesn't recognize certain areas
- New version is slower and less effective

**Requested features**

- Allow users to comment on or corroborate reports
- Add ability to delete a report
- Add feature to report speeding
- Make 'recent reports' tab accessible for voiceover users
- Add more categories for reporting (e.g., cyclists, bike lanes)


### Welcome App

[App page](https://appshunter.io/ios/app/welcome-app/id1216724651)

This app allows you to manage your door communication system remotely. See and hear visitors at your door, and review missed calls with recorded images and timestamps. Connects to your Welcome system via a myABB-LivingSpace account.

**Highlights:** Remote door call reception, See and hear visitors, Missed visitor recording, Image and timestamp capture, Wi-Fi and cellular network support, myABB-LivingSpace account integration

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is BOS free?

BOS is free to download, with no in-app purchases.

### Is Welcome App free?

Welcome App is free to download, with no in-app purchases.

### Which has better reviews, BOS or Welcome App?

Welcome App is rated higher. BOS averages 2.6 out of 5 from 85 ratings, while Welcome App averages 3.5 from 146 ratings.

### Do BOS or Welcome App have ads?

Neither BOS nor Welcome App shows ads.

### Which is updated more often, BOS or Welcome App?

BOS ships an update every 4 months, and Welcome App every 4 months. Most recently, BOS was updated on October 24, 2026 and Welcome App on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*