# BOS vs Laundry Connect Pay

The clearest difference is rating: Laundry Connect Pay at 4.6 against BOS's 2.6. Laundry Connect Pay also leads on review sentiment (73% vs 36%) and ratings volume (6.3K vs 85). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Laundry Connect Pay holds the better App Store score, 4.6 against 2.6. That said, the two scores are not equally well evidenced: Laundry Connect Pay has 6.3K ratings behind it against 85, so its average is the more settled of the two. Written reviews point the same way: 36% of BOS's written reviews are positive against 73% of Laundry Connect Pay's.

BOS ships an update every 4 months, Laundry Connect Pay every 3 months. The most recent releases landed on October 24, 2026 and October 29, 2026 respectively.

## The numbers

| Metric | BOS | Laundry Connect Pay |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.6 (85 ratings)](https://appshunter.io/ios/app/bos311/id330894558/reviews) | **[4.6 (6.3K ratings)](https://appshunter.io/ios/app/laundry-connect-pay/id1362358064/reviews)** |
| Number of ratings | 85 | **6.3K** |
| Positive reviews | 36.2% of reviews | **72.5% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 3 months** |
| Monetization | Free | Free |
| Size | 26 MB | 38 MB |
| Requires iOS | 13.4 | **10.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [City of Boston](https://appshunter.io/developer/330894561) | [Automatic Laundry Services Co., Inc.](https://appshunter.io/developer/1251046567) |

## What reviewers say

### BOS

[App page](https://appshunter.io/ios/app/bos311/id330894558)

Report non-emergency neighborhood issues in Boston, such as potholes and graffiti. Track the status of your reports and view active issues on a city map. This app helps residents improve their communities by streamlining communication with city services.

**Highlights:** Report neighborhood issues, Track report status, View active reports on map, Submit non-emergency requests, Community improvement tool

**In-app purchases:** none

**What reviewers like**

- 👍 User-friendly interface
- ✅ App functions flawlessly
- 💡 Innovative technology adoption
- 🚀 Efficient reporting process
- 🗺️ Useful map feature

**What reviewers complain about**

- 😞 Reports opened for months
- 😞 City doesn’t do anything
- 😞 Caused more frustration
- 😞 App doesn’t do its job
- 😞 City doesn’t hold themselves accountable

**Reported bugs**

- Reports opened for months with no action
- App doesn't do its job or city departments don't
- Reports go unanswered for months
- App doesn't recognize certain areas
- New version is slower and less effective

**Requested features**

- Allow users to comment on or corroborate reports
- Add ability to delete a report
- Add feature to report speeding
- Make 'recent reports' tab accessible for voiceover users
- Add more categories for reporting (e.g., cyclists, bike lanes)


### Laundry Connect Pay

[App page](https://appshunter.io/ios/app/laundry-connect-pay/id1362358064)

Operate your community or campus laundry machines using your smartphone. Start washers and dryers, track laundry history, receive notifications when cycles are complete, and access helpful guides. This app eliminates the need for quarters and physical laundry cards, making laundry day more convenient.

**Highlights:** Start washers and dryers remotely, Track laundry history, Receive cycle completion notifications, Access laundry tutorials and stain guides, Request service, Get instant refunds

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Convenient app for laundry payments
- 🚀 Easy to use and load money
- 📢 Provides notifications when laundry is done
- 💻 Allows checking machine status from phone
- 🔓 No need for physical cards or quarters

**What reviewers complain about**

- 🐛 App connectivity issues and glitches
- ⏱️ Inaccurate cycle time estimates
- 💰 Overcharging for laundry services
- 🤔 Lack of features like remote machine control

**Reported bugs**

- Login issues and inability to recover account
- Inconsistent sync between app and machines
- Inability to get refunds for failed cycles

**Requested features**

- Allow multiple users on the same account
- Add option to enter custom dry time amount
- Provide real-time machine availability status


## Frequently asked questions

### Is BOS free?

BOS is free to download, with no in-app purchases.

### Is Laundry Connect Pay free?

Laundry Connect Pay is free to download, with no in-app purchases.

### Which has better reviews, BOS or Laundry Connect Pay?

Laundry Connect Pay is rated higher. BOS averages 2.6 out of 5 from 85 ratings, while Laundry Connect Pay averages 4.6 from 6.3K ratings.

### Do BOS or Laundry Connect Pay have ads?

Neither BOS nor Laundry Connect Pay shows ads.

### Which is updated more often, BOS or Laundry Connect Pay?

BOS ships an update every 4 months, and Laundry Connect Pay every 3 months. Most recently, BOS was updated on October 24, 2026 and Laundry Connect Pay on October 29, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*