# BOS vs Eversource Energy

The clearest difference is rating: Eversource Energy at 4.9 against BOS's 2.6. Eversource Energy also leads on ratings volume (32K vs 80) and review sentiment (50% vs 36%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Eversource Energy holds the better App Store score, 4.9 against 2.6. That said, the two scores are not equally well evidenced: Eversource Energy has 32K ratings behind it against 80, so its average is the more settled of the two. Written reviews point the same way: 36% of BOS's written reviews are positive against 50% of Eversource Energy's.

BOS ships an update every 4 months, Eversource Energy every 3 months. The most recent releases landed on September 29, 2026 and October 1, 2026 respectively.

## The numbers

| Metric | BOS | Eversource Energy |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.6 (80 ratings)](https://appshunter.io/ios/app/bos311/id330894558/reviews) | **[4.9 (32K ratings)](https://appshunter.io/ios/app/eversource-energy/id1452925688/reviews)** |
| Number of ratings | 80 | **32K** |
| Positive reviews | 36.2% of reviews | **50.2% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 3 months** |
| Monetization | Free | Free |
| Size | 26 MB | 50 MB |
| Requires iOS | **13.4** | 14.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [City of Boston](https://appshunter.io/developer/330894561) | [Eversource Energy Service Company](https://appshunter.io/developer/1445937130) |

## What reviewers say

### BOS

[App page](https://appshunter.io/ios/app/bos311/id330894558)

Report non-emergency neighborhood issues in Boston, such as potholes and graffiti. Track the status of your reports and view active issues on a city map. This app helps residents improve their communities by streamlining communication with city services.

**Highlights:** Report neighborhood issues, Track report status, View active reports on map, Submit non-emergency requests, Community improvement tool

**In-app purchases:** none

**What reviewers like**

- 👍 User-friendly interface
- ✅ App functions flawlessly
- 💡 Innovative technology adoption
- 🚀 Efficient reporting process
- 🗺️ Useful map feature

**What reviewers complain about**

- 😞 Reports opened for months
- 😞 City doesn’t do anything
- 😞 Caused more frustration
- 😞 App doesn’t do its job
- 😞 City doesn’t hold themselves accountable

**Reported bugs**

- Reports opened for months with no action
- App doesn't do its job or city departments don't
- Reports go unanswered for months
- App doesn't recognize certain areas
- New version is slower and less effective

**Requested features**

- Allow users to comment on or corroborate reports
- Add ability to delete a report
- Add feature to report speeding
- Make 'recent reports' tab accessible for voiceover users
- Add more categories for reporting (e.g., cyclists, bike lanes)


### Eversource Energy

[App page](https://appshunter.io/ios/app/eversource-energy/id1452925688)

Manage your electric and gas accounts conveniently from your mobile device. View past bills, make payments, set up auto-pay, and receive alerts. Report outages and easily contact customer service.

**Highlights:** View past bills (PDF), Make payments, Set up auto payments, Paperless billing, Report outages, Contact customer service

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to track payments and statements
- 👍 Useful and reliable app
- 🔒 Facial recognition login

**What reviewers complain about**

- 🐛 Frequent login errors and app crashes
- 🔒 Inability to save login credentials
- 💸 No credit/debit card payment option
- 🤔 Clunky UI and navigation
- 🔍 Lack of detailed usage tracking and history

**Reported bugs**

- Login issues and account not recognized
- Password reset function not working
- Billing information not accurately reflected
- Outage notification feature not functioning

**Requested features**

- Add credit/debit card payment option
- Improve login experience and allow credential saving
- Enhance usage tracking and history features
- Optimize UI for better usability
- Add partial payment option


## Frequently asked questions

### Is BOS free?

BOS is free to download, with no in-app purchases.

### Is Eversource Energy free?

Eversource Energy is free to download, with no in-app purchases.

### Which has better reviews, BOS or Eversource Energy?

Eversource Energy is rated higher. BOS averages 2.6 out of 5 from 80 ratings, while Eversource Energy averages 4.9 from 32K ratings.

### Do BOS or Eversource Energy have ads?

Neither BOS nor Eversource Energy shows ads.

### Which is updated more often, BOS or Eversource Energy?

BOS ships an update every 4 months, and Eversource Energy every 3 months. Most recently, BOS was updated on September 29, 2026 and Eversource Energy on October 1, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*