# BOS vs Worcester 311

The clearest difference is rating: Worcester 311 at 4.6 against BOS's 2.6. BOS's advantage is review sentiment (36% vs 0%) and device support (3 vs 1). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Worcester 311 holds the better App Store score, 4.6 against 2.6. Both are backed by a comparable volume of ratings — 85 and 140 respectively. Written reviews complicate that: 36% of BOS's written reviews are positive against 0% of Worcester 311's, so the app with the better star average is not the one people write more warmly about.

BOS ships an update every 4 months, Worcester 311 every 3 months. Both last shipped on October 24, 2026.

## The numbers

| Metric | BOS | Worcester 311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.6 (85 ratings)](https://appshunter.io/ios/app/bos311/id330894558/reviews) | **[4.6 (140 ratings)](https://appshunter.io/ios/app/worcester-311/id1643731248/reviews)** |
| Number of ratings | 85 | **140** |
| Positive reviews | **36.2% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 3 months** |
| Monetization | Free | Free |
| Size | 26 MB | 145 MB |
| Requires iOS | **13.4** | 18.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 12+ |
| Developer | [City of Boston](https://appshunter.io/developer/330894561) | [City of Worcester, Massachusetts](https://appshunter.io/developer/622507792) |

## What reviewers say

### BOS

[App page](https://appshunter.io/ios/app/bos311/id330894558)

Report non-emergency neighborhood issues in Boston, such as potholes and graffiti. Track the status of your reports and view active issues on a city map. This app helps residents improve their communities by streamlining communication with city services.

**Highlights:** Report neighborhood issues, Track report status, View active reports on map, Submit non-emergency requests, Community improvement tool

**In-app purchases:** none

**What reviewers like**

- 👍 User-friendly interface
- ✅ App functions flawlessly
- 💡 Innovative technology adoption
- 🚀 Efficient reporting process
- 🗺️ Useful map feature

**What reviewers complain about**

- 😞 Reports opened for months
- 😞 City doesn’t do anything
- 😞 Caused more frustration
- 😞 App doesn’t do its job
- 😞 City doesn’t hold themselves accountable

**Reported bugs**

- Reports opened for months with no action
- App doesn't do its job or city departments don't
- Reports go unanswered for months
- App doesn't recognize certain areas
- New version is slower and less effective

**Requested features**

- Allow users to comment on or corroborate reports
- Add ability to delete a report
- Add feature to report speeding
- Make 'recent reports' tab accessible for voiceover users
- Add more categories for reporting (e.g., cyclists, bike lanes)


### Worcester 311

[App page](https://appshunter.io/ios/app/worcester-311/id1643731248)

Report non-emergency issues in Worcester, MA with this free app. Submit requests for street signs, streetlights, and other city concerns with photos and comments. Streamline access to city services and help improve your community.

**Highlights:** Submit non-emergency service requests, Report issues with photos, Add comments to requests, Track issue resolution, Access city services easily

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is BOS free?

BOS is free to download, with no in-app purchases.

### Is Worcester 311 free?

Worcester 311 is free to download, with no in-app purchases.

### Which has better reviews, BOS or Worcester 311?

Worcester 311 is rated higher. BOS averages 2.6 out of 5 from 85 ratings, while Worcester 311 averages 4.6 from 140 ratings.

### Do BOS or Worcester 311 have ads?

Neither BOS nor Worcester 311 shows ads.

### Which is updated more often, BOS or Worcester 311?

BOS ships an update every 4 months, and Worcester 311 every 3 months. Most recently, BOS was updated on October 24, 2026 and Worcester 311 on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*