# BOS vs Safety Mobile

The clearest difference is rating: BOS at 2.5 against Safety Mobile's 2.0. BOS also leads on review sentiment (36% vs 24%) and iOS requirement (13.4 vs 16.0). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

BOS holds the better App Store score, 2.5 against 2.0. Both are backed by a comparable volume of ratings — 86 and 62 respectively. Written reviews point the same way: 36% of BOS's written reviews are positive against 24% of Safety Mobile's.

BOS ships an update every 4 months, Safety Mobile every 3 months. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.

## The numbers

| Metric | BOS | Safety Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.5 (86 ratings)](https://appshunter.io/ios/app/bos311/id330894558/reviews)** | [2.0 (62 ratings)](https://appshunter.io/ios/app/safety-mobile/id432646328/reviews) |
| Number of ratings | **86** | 62 |
| Positive reviews | **36.2% of reviews** | 23.6% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 3 months** |
| Monetization | Free | Free |
| Size | 26 MB | 10 MB |
| Requires iOS | **13.4** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [City of Boston](https://appshunter.io/developer/330894561) | [Safety Insurance Company](https://appshunter.io/developer/432646331) |

## What reviewers say

### BOS

[App page](https://appshunter.io/ios/app/bos311/id330894558)

Report non-emergency neighborhood issues in Boston, such as potholes and graffiti. Track the status of your reports and view active issues on a city map. This app helps residents improve their communities by streamlining communication with city services.

**Highlights:** Report neighborhood issues, Track report status, View active reports on map, Submit non-emergency requests, Community improvement tool

**In-app purchases:** none

**What reviewers like**

- 👍 User-friendly interface
- ✅ App functions flawlessly
- 💡 Innovative technology adoption
- 🚀 Efficient reporting process
- 🗺️ Useful map feature

**What reviewers complain about**

- 😞 Reports opened for months
- 😞 City doesn’t do anything
- 😞 Caused more frustration
- 😞 App doesn’t do its job
- 😞 City doesn’t hold themselves accountable

**Reported bugs**

- Reports opened for months with no action
- App doesn't do its job or city departments don't
- Reports go unanswered for months
- App doesn't recognize certain areas
- New version is slower and less effective

**Requested features**

- Allow users to comment on or corroborate reports
- Add ability to delete a report
- Add feature to report speeding
- Make 'recent reports' tab accessible for voiceover users
- Add more categories for reporting (e.g., cyclists, bike lanes)


### Safety Mobile

[App page](https://appshunter.io/ios/app/safety-mobile/id432646328)

Manage your insurance policies, pay bills, and report claims easily. Access your insurance card, agent information, and claim history. Receive timely alerts for payments and expirations.

**Highlights:** Pay bills, Report claims, View insurance card, Access agent information, View claim history, Receive payment alerts, Find an agent

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use (older reviews)
- 👍 Customer friendly (older reviews)
- 👍 Agent finder map view (older reviews)
- 👍 Intuitive interface (older reviews)
- 👍 Functional, informational (older reviews)

**What reviewers complain about**

- 👎 Cannot view policy documents
- 👎 Cannot see policy information
- 👎 Login errors/system errors
- 👎 App freezes/crashes
- 👎 Useless for most functions

**Reported bugs**

- System error on login
- App freezes when reporting claims
- App closes when uploading photos for claims
- Login verification loop
- App crashes on sign in

**Requested features**

- Add ability to view policy documents
- Add ability to see policy information
- Add bill payment scheduling
- Add payment history view
- Add pending payment view


## Frequently asked questions

### Is BOS free?

BOS is free to download, with no in-app purchases.

### Is Safety Mobile free?

Safety Mobile is free to download, with no in-app purchases.

### Which has better reviews, BOS or Safety Mobile?

BOS is rated higher. BOS averages 2.5 out of 5 from 86 ratings, while Safety Mobile averages 2.0 from 62 ratings.

### Do BOS or Safety Mobile have ads?

Neither BOS nor Safety Mobile shows ads.

### Which is updated more often, BOS or Safety Mobile?

BOS ships an update every 4 months, and Safety Mobile every 3 months. Most recently, BOS was updated on November 6, 2026 and Safety Mobile on November 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*