# BOS vs BrookONLine

The clearest difference is ratings volume: BOS at 80 against BrookONLine's 10. BOS also leads on iOS requirement (13.4 vs 26.0). On price, rating, review sentiment and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 2.6 for BOS against 2.5 for BrookONLine. That said, the two scores are not equally well evidenced: BOS has 80 ratings behind it against 10, so its average is the more settled of the two. Written reviews are what separate them: 36% of BOS's written reviews are positive against 33% of BrookONLine's.

BOS ships an update every 4 months, BrookONLine every 3 months. The most recent releases landed on October 16, 2026 and October 3, 2026 respectively.

## The numbers

| Metric | BOS | BrookONLine |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.6 (80 ratings)](https://appshunter.io/ios/app/bos311/id330894558/reviews)** | [2.5 (10 ratings)](https://appshunter.io/ios/app/brookonline/id459690267/reviews) |
| Number of ratings | **80** | 10 |
| Positive reviews | **36.2% of reviews** | 33.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 3 months** |
| Monetization | Free | Free |
| Size | 26 MB | 11 MB |
| Requires iOS | **13.4** | 26.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [City of Boston](https://appshunter.io/developer/330894561) | [Town of Brookline, MA](https://appshunter.io/developer/459690270) |

## What reviewers say

### BOS

[App page](https://appshunter.io/ios/app/bos311/id330894558)

Report non-emergency neighborhood issues in Boston, such as potholes and graffiti. Track the status of your reports and view active issues on a city map. This app helps residents improve their communities by streamlining communication with city services.

**Highlights:** Report neighborhood issues, Track report status, View active reports on map, Submit non-emergency requests, Community improvement tool

**In-app purchases:** none

**What reviewers like**

- 👍 User-friendly interface
- ✅ App functions flawlessly
- 💡 Innovative technology adoption
- 🚀 Efficient reporting process
- 🗺️ Useful map feature

**What reviewers complain about**

- 😞 Reports opened for months
- 😞 City doesn’t do anything
- 😞 Caused more frustration
- 😞 App doesn’t do its job
- 😞 City doesn’t hold themselves accountable

**Reported bugs**

- Reports opened for months with no action
- App doesn't do its job or city departments don't
- Reports go unanswered for months
- App doesn't recognize certain areas
- New version is slower and less effective

**Requested features**

- Allow users to comment on or corroborate reports
- Add ability to delete a report
- Add feature to report speeding
- Make 'recent reports' tab accessible for voiceover users
- Add more categories for reporting (e.g., cyclists, bike lanes)


### BrookONLine

[App page](https://appshunter.io/ios/app/brookonline/id459690267)

This app allows residents to report local issues like potholes and graffiti to help beautify their neighborhoods. Users can also track the status of submitted reports. It aims to foster community involvement in local problem-solving.

**Highlights:** Report local issues, Track report status, Community issue reporting, Neighborhood beautification, Graffiti reporting, Pothole reporting

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is BOS free?

BOS is free to download, with no in-app purchases.

### Is BrookONLine free?

BrookONLine is free to download, with no in-app purchases.

### Which has better reviews, BOS or BrookONLine?

BOS is rated higher. BOS averages 2.6 out of 5 from 80 ratings, while BrookONLine averages 2.5 from 10 ratings.

### Do BOS or BrookONLine have ads?

Neither BOS nor BrookONLine shows ads.

### Which is updated more often, BOS or BrookONLine?

BOS ships an update every 4 months, and BrookONLine every 3 months. Most recently, BOS was updated on October 16, 2026 and BrookONLine on October 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*