# BOS vs Lowell311

The clearest difference is rating: BOS at 2.6 against Lowell311's 2.0. BOS also leads on review sentiment (36% vs 0%) and ratings volume (80 vs 6). Lowell311's advantage is update cadence (every 4 weeks vs every 4 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

BOS holds the better App Store score, 2.6 against 2.0. That said, the two scores are not equally well evidenced: BOS has 80 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 36% of BOS's written reviews are positive against 0% of Lowell311's.

BOS ships an update every 4 months, Lowell311 every 4 weeks. The most recent releases landed on August 16, 2026 and September 9, 2026 respectively.

## The numbers

| Metric | BOS | Lowell311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.6 (80 ratings)](https://appshunter.io/ios/app/bos311/id330894558/reviews)** | [2.0 (6 ratings)](https://appshunter.io/ios/app/lowell311/id6741719022/reviews) |
| Number of ratings | **80** | 6 |
| Positive reviews | **36.2% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 4 weeks** |
| Monetization | Free | Free |
| Size | 26 MB | 31 MB |
| Requires iOS | **13.4** | 16.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [City of Boston](https://appshunter.io/developer/330894561) | [City of Lowell](https://appshunter.io/developer/1448279777) |

## What reviewers say

### BOS

[App page](https://appshunter.io/ios/app/bos311/id330894558)

Report non-emergency neighborhood issues in Boston, such as potholes and graffiti. Track the status of your reports and view active issues on a city map. This app helps residents improve their communities by streamlining communication with city services.

**Highlights:** Report neighborhood issues, Track report status, View active reports on map, Submit non-emergency requests, Community improvement tool

**In-app purchases:** none

**What reviewers like**

- 👍 User-friendly interface
- ✅ App functions flawlessly
- 💡 Innovative technology adoption
- 🚀 Efficient reporting process
- 🗺️ Useful map feature

**What reviewers complain about**

- 😞 Reports opened for months
- 😞 City doesn’t do anything
- 😞 Caused more frustration
- 😞 App doesn’t do its job
- 😞 City doesn’t hold themselves accountable

**Reported bugs**

- Reports opened for months with no action
- App doesn't do its job or city departments don't
- Reports go unanswered for months
- App doesn't recognize certain areas
- New version is slower and less effective

**Requested features**

- Allow users to comment on or corroborate reports
- Add ability to delete a report
- Add feature to report speeding
- Make 'recent reports' tab accessible for voiceover users
- Add more categories for reporting (e.g., cyclists, bike lanes)


### Lowell311

[App page](https://appshunter.io/ios/app/lowell311/id6741719022)

Connect with the City of Lowell, MA through its official mobile application. Report city issues, manage bill payments, and receive important news updates conveniently.

**Highlights:** Report city issues, Pay bills, Receive news flashes, Stay updated with city information, Official city app

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is BOS free?

BOS is free to download, with no in-app purchases.

### Is Lowell311 free?

Lowell311 is free to download, with no in-app purchases.

### Which has better reviews, BOS or Lowell311?

BOS is rated higher. BOS averages 2.6 out of 5 from 80 ratings, while Lowell311 averages 2.0 from 6 ratings.

### Do BOS or Lowell311 have ads?

Neither BOS nor Lowell311 shows ads.

### Which is updated more often, BOS or Lowell311?

BOS ships an update every 4 months, and Lowell311 every 4 weeks. Most recently, BOS was updated on August 16, 2026 and Lowell311 on September 9, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*