# NatWest Mobile Banking vs True Potential

NatWest Mobile Banking and True Potential both sit at 4.8 stars, but that hides the real split: 65% of NatWest Mobile Banking's written reviews are positive against 21% of True Potential's. NatWest Mobile Banking also leads on ratings volume (6.5K vs 5). True Potential's advantage is monetization model (free vs free with in-app purchases) and update cadence (every 2 weeks vs monthly). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

True Potential holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: NatWest Mobile Banking has 6.5K ratings behind it against 5, so its average is the more settled of the two. Written reviews complicate that: 65% of NatWest Mobile Banking's written reviews are positive against 21% of True Potential's, so the app with the better star average is not the one people write more warmly about.

NatWest Mobile Banking ships an update monthly, True Potential every 2 weeks. Both last shipped on October 23, 2026.

## The numbers

| Metric | NatWest Mobile Banking | True Potential |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (6.5K ratings)](https://appshunter.io/ios/app/natwest-mobile-banking/id334855322/reviews) | **[5.0 (5 ratings)](https://appshunter.io/ios/app/true-potential/id335004502/reviews)** |
| Number of ratings | **6.5K** | 5 |
| Positive reviews | **65.0% of reviews** | 20.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | **Every 2 weeks** |
| Monetization | Free with in-app purchases | **Free** |
| Size | 678 MB | 208 MB |
| Requires iOS | 16.0 | **13.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod, Apple Watch, Vision Pro** |
| Age rating | 4+ | 4+ |
| Developer | [National Westminster Bank plc](https://appshunter.io/developer/990584386) | [True Potential LLP](https://appshunter.io/developer/335004505) |

## What reviewers say

### NatWest Mobile Banking

[App page](https://appshunter.io/ios/app/natwest-mobile-banking/id334855322)

Manage your finances with ease and security. Apply for accounts, track spending, send and receive money, and access banking support. Features include card management, budgeting tools, and savings features.

**Highlights:** Apply for current, savings, and teen accounts, Freeze/unfreeze cards, Send money via QR code or link, Split bills, Track spending and set budgets, Save spare change with Round Ups, Get credit score updates

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🔒 Secure banking
- 👍 Comprehensive features
- 🚀 Quick transactions
- 👍 Organized layout

**What reviewers complain about**

- 🐛 Biometric approval issues
- 🐛 Frequent app crashes
- 🐛 Notifications not working properly
- 🐛 Difficult to find certain features
- 🐛 Inconsistent user experience

**Reported bugs**

- Face recognition not working consistently
- App freezes when trying to pay by bank
- Unable to deposit cheques through the app
- Incorrect account balance displayed after updates
- Biometric approval not working on certain devices

**Requested features**

- Add option to view and download bank statements
- Improve search and filtering for transactions
- Introduce customizable notification settings
- Allow users to add notes to transactions
- Provide more detailed budgeting and spending analysis tools


### True Potential

[App page](https://appshunter.io/ios/app/true-potential/id335004502)

Access your finances and investments anytime, anywhere with award-winning technology. Track performance, add to investments with innovative features, and monitor your net wealth. Secure messaging keeps you connected.

**Highlights:** 24/7 investment viewing, Performance tracking against goals, Add to investments from £1, Link assets and investments, Track net wealth, Secure messaging

**Features:** Apple Watch app

**In-app purchases:** none


## Frequently asked questions

### Is NatWest Mobile Banking free?

NatWest Mobile Banking is free to download, with no in-app purchases.

### Is True Potential free?

True Potential is free to download, with no in-app purchases.

### Which has better reviews, NatWest Mobile Banking or True Potential?

True Potential is rated higher. NatWest Mobile Banking averages 4.8 out of 5 from 6.5K ratings, while True Potential averages 5.0 from 5 ratings.

### Do NatWest Mobile Banking or True Potential have ads?

Neither NatWest Mobile Banking nor True Potential shows ads.

### Which is updated more often, NatWest Mobile Banking or True Potential?

NatWest Mobile Banking ships an update monthly, and True Potential every 2 weeks. Most recently, NatWest Mobile Banking was updated on October 23, 2026 and True Potential on October 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*