# UPS vs DHL Express Mobile App

The clearest difference is ratings volume: UPS at 1.2M against DHL Express Mobile App's 18K. UPS also leads on update cadence (every 3 weeks vs every 2 months) and chart position (#15 vs #186). DHL Express Mobile App's advantage is review sentiment (30% vs 20%) and iOS requirement (14.0 vs 17.0). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.6 for UPS against 4.6 for DHL Express Mobile App. That said, the two scores are not equally well evidenced: UPS has 1.2M ratings behind it against 18K, so its average is the more settled of the two. Written reviews are what separate them: 20% of UPS's written reviews are positive against 30% of DHL Express Mobile App's.

UPS ships an update every 3 weeks, DHL Express Mobile App every 2 months. The most recent releases landed on September 24, 2026 and September 25, 2026 respectively.

## The numbers

| Metric | UPS | DHL Express Mobile App |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (1.2M ratings)](https://appshunter.io/ios/app/ups/id336377331/reviews) | [4.6 (18K ratings)](https://appshunter.io/ios/app/dhl-express-mobile-app/id1426463073/reviews) |
| Number of ratings | **1.2M** | 18K |
| Positive reviews | 20.4% of reviews | **30.1% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 2 months |
| Monetization | Free | Free |
| Best chart rank | **#15** | #186 |
| Size | 186 MB | 90 MB |
| Requires iOS | 17.0 | **14.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [UPS](https://appshunter.io/developer/336377334) | [DHL Express](https://appshunter.io/developer/1435779292) |

## What reviewers say

### UPS

[App page](https://appshunter.io/ios/app/ups/id336377331)

**Currently charting:** #15 Top Free · Business (US App Store)

Manage your shipping and package tracking with a modern, intuitive interface. Gain peace of mind with an unrivalled view into your package's status, anytime and anywhere.

**Highlights:** Easy to learn and master, Modern, clean, responsive UX, Game-changing functionality, Unrivalled package status view, Ship anytime, anywhere

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient package tracking
- 📦 Helpful delivery updates
- 🔒 Secure account setup
- 👍 User-friendly interface

**What reviewers complain about**

- 🐛 Inaccurate delivery information
- 🚫 Lack of communication from drivers
- ⏱️ Unreliable delivery times
- 🤔 Confusing app features
- 👎 Poor customer service

**Reported bugs**

- App crashes and freezes
- Login and account issues
- Tracking information not updating properly

**Requested features**

- Ability to provide specific delivery instructions
- Real-time driver location tracking
- More granular delivery time estimates
- Seamless integration with other shipping providers


### DHL Express Mobile App

[App page](https://appshunter.io/ios/app/dhl-express-mobile-app/id1426463073)

**Currently charting:** #186 Top Free · Business (US App Store)

Track shipments and manage deliveries efficiently. Locate nearby service points for drop-offs and collections, and get instant shipping rate estimates. Features include GPS location and camera barcode scanning.

**Highlights:** Shipment tracking, Delivery management, Service point locator, Shipping rate calculator, Barcode scanning, GPS location services

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and reliable delivery
- 👍 Excellent customer service
- 💡 Convenient delivery options
- 🚀 Competitive shipping rates
- 🚀 Timely updates and tracking

**What reviewers complain about**

- 🐛 Unreliable delivery and lost packages
- 👎 Poor communication and lack of updates
- 👎 Difficult to reach customer support
- 👎 Complicated app and website navigation
- 🐛 Tracking issues and inaccurate information

**Reported bugs**

- App crashes and freezes
- Tracking numbers not recognized
- Registration and login issues
- Incompatibility with certain devices

**Requested features**

- Ability to change delivery preferences within the app
- Live package tracking with estimated delivery times
- Improved communication and notifications
- Easier access to customer support


## Frequently asked questions

### Is UPS free?

UPS is free to download, with no in-app purchases.

### Is DHL Express Mobile App free?

DHL Express Mobile App is free to download, with no in-app purchases.

### Which has better reviews, UPS or DHL Express Mobile App?

UPS and DHL Express Mobile App are both rated 4.6 out of 5 on the App Store, from 1.2M and 18K ratings respectively.

### Do UPS or DHL Express Mobile App have ads?

Neither UPS nor DHL Express Mobile App shows ads.

### Which is updated more often, UPS or DHL Express Mobile App?

UPS ships an update every 3 weeks, and DHL Express Mobile App every 2 months. Most recently, UPS was updated on September 24, 2026 and DHL Express Mobile App on September 25, 2026.

### Which is more popular, UPS or DHL Express Mobile App?

UPS currently peaks at #15 in the App Store charts, and DHL Express Mobile App at #186. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*