# UPS vs Purolator

The clearest difference is rating: UPS at 4.6 against Purolator's 3.3. UPS also leads on ratings volume (1.2M vs 47) and review sentiment (20% vs 2%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UPS holds the better App Store score, 4.6 against 3.3. That said, the two scores are not equally well evidenced: UPS has 1.2M ratings behind it against 47, so its average is the more settled of the two. Written reviews point the same way: 20% of UPS's written reviews are positive against 2% of Purolator's.

UPS ships an update every 3 weeks, Purolator every 2 weeks. The most recent releases landed on September 25, 2026 and September 24, 2026 respectively.

## The numbers

| Metric | UPS | Purolator |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (1.2M ratings)](https://appshunter.io/ios/app/ups/id336377331/reviews)** | [3.3 (47 ratings)](https://appshunter.io/ios/app/purolator/id438701193/reviews) |
| Number of ratings | **1.2M** | 47 |
| Positive reviews | **20.4% of reviews** | 1.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | **Every 2 weeks** |
| Monetization | Free | Free |
| Best chart rank | **#16** | — |
| Size | 186 MB | 31 MB |
| Requires iOS | 17.0 | **16.0** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [UPS](https://appshunter.io/developer/336377334) | [Purolator Inc.](https://appshunter.io/developer/438701196) |

## What reviewers say

### UPS

[App page](https://appshunter.io/ios/app/ups/id336377331)

**Currently charting:** #16 Top Free · Business (US App Store)

Manage your shipping and package tracking with a modern, intuitive interface. Gain peace of mind with an unrivalled view into your package's status, anytime and anywhere.

**Highlights:** Easy to learn and master, Modern, clean, responsive UX, Game-changing functionality, Unrivalled package status view, Ship anytime, anywhere

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient package tracking
- 📦 Helpful delivery updates
- 🔒 Secure account setup
- 👍 User-friendly interface

**What reviewers complain about**

- 🐛 Inaccurate delivery information
- 🚫 Lack of communication from drivers
- ⏱️ Unreliable delivery times
- 🤔 Confusing app features
- 👎 Poor customer service

**Reported bugs**

- App crashes and freezes
- Login and account issues
- Tracking information not updating properly

**Requested features**

- Ability to provide specific delivery instructions
- Real-time driver location tracking
- More granular delivery time estimates
- Seamless integration with other shipping providers


### Purolator

[App page](https://appshunter.io/ios/app/purolator/id438701193)

Manage all your shipping needs from your mobile device. Create shipments, track packages in real-time, get transit estimates, and schedule pickups. Find nearby shipping locations and receive proactive notifications for shipment updates.

**Highlights:** Create shipments, Track shipments, Get estimates and transit times, Schedule pickups, Find shipping locations, Proactive notifications

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ✅ Reliable delivery service (when functioning)
- 📦 Basic package tracking capability
- ⚡ Quick access to shipment information (previously)

**What reviewers complain about**

- 🤖 Forced AI chatbot replacing functional tracking interface
- 💾 Cannot save or retain tracking numbers
- 📊 No tracking history or list view available
- 🔄 Must re-enter tracking number every single time
- ❌ Chatbot provides minimal/vague information

**Reported bugs**

- Chatbot fails to recognize valid tracking numbers
- App crashes when entering tracking information
- Tracking numbers display with invalid prefix (equal sign)
- App freezes for extended periods
- Tracking feature shows 'under maintenance' for weeks

**Requested features**

- Restore original tracking list/dashboard interface
- Allow saving and managing multiple tracking numbers
- Implement barcode scanning functionality
- Add in-app push notifications for tracking updates
- Include detailed tracking history and timeline view


## Frequently asked questions

### Is UPS free?

UPS is free to download, with no in-app purchases.

### Is Purolator free?

Purolator is free to download, with no in-app purchases.

### Which has better reviews, UPS or Purolator?

UPS is rated higher. UPS averages 4.6 out of 5 from 1.2M ratings, while Purolator averages 3.3 from 47 ratings.

### Do UPS or Purolator have ads?

Neither UPS nor Purolator shows ads.

### Which is updated more often, UPS or Purolator?

UPS ships an update every 3 weeks, and Purolator every 2 weeks. Most recently, UPS was updated on September 25, 2026 and Purolator on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*