# UPS vs Informed Delivery® Mobile

The clearest difference is review sentiment: Informed Delivery® Mobile at 64% against UPS's 20%. Informed Delivery® Mobile also leads on rating (4.9 vs 4.6). UPS's advantage is update cadence (every 3 weeks vs every 2 months) and ratings volume (1.2M vs 104K). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Informed Delivery® Mobile holds the better App Store score, 4.9 against 4.6. That said, the two scores are not equally well evidenced: UPS has 1.2M ratings behind it against 104K, so its average is the more settled of the two. Written reviews point the same way: 20% of UPS's written reviews are positive against 64% of Informed Delivery® Mobile's.

UPS ships an update every 3 weeks, Informed Delivery® Mobile every 2 months. The most recent releases landed on October 16, 2026 and October 15, 2026 respectively.

## The numbers

| Metric | UPS | Informed Delivery® Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (1.2M ratings)](https://appshunter.io/ios/app/ups/id336377331/reviews) | **[4.9 (104K ratings)](https://appshunter.io/ios/app/informed-delivery-mobile/id6478885776/reviews)** |
| Number of ratings | **1.2M** | 104K |
| Positive reviews | 20.3% of reviews | **63.8% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 2 months |
| Monetization | Free | Free |
| Best chart rank | #11 | **#10** |
| Size | 188 MB | 145 MB |
| Requires iOS | **17.0** | 18.0 |
| Devices | **iPhone, iPad** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [UPS](https://appshunter.io/developer/336377334) | [United States Postal Service](https://appshunter.io/developer/339597581) |

## What reviewers say

### UPS

[App page](https://appshunter.io/ios/app/ups/id336377331)

**Currently charting:** #11 Top Free · Business, #156 Top Free (US App Store)

Manage your shipping and package tracking with a modern, intuitive interface. Gain peace of mind with an unrivalled view into your package's status, anytime and anywhere.

**Highlights:** Easy to learn and master, Modern, clean, responsive UX, Game-changing functionality, Unrivalled package status view, Ship anytime, anywhere

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient package tracking
- 📦 Helpful delivery updates
- 🔒 Secure account setup
- 👍 User-friendly interface

**What reviewers complain about**

- 🐛 Inaccurate delivery information
- 🚫 Lack of communication from drivers
- ⏱️ Unreliable delivery times
- 🤔 Confusing app features
- 👎 Poor customer service

**Reported bugs**

- App crashes and freezes
- Login and account issues
- Tracking information not updating properly

**Requested features**

- Ability to provide specific delivery instructions
- Real-time driver location tracking
- More granular delivery time estimates
- Seamless integration with other shipping providers


### Informed Delivery® Mobile

[App page](https://appshunter.io/ios/app/informed-delivery-mobile/id6478885776)

**Currently charting:** #10 Top Free · Business, #139 Top Free (US App Store)

Preview your mail and packages before they arrive with daily notifications. See grayscale images of letter-sized mail and get USPS tracking updates for packages. Interact with digital content linked to your mail.

**Highlights:** Mail and package preview, Daily digest notifications, Grayscale mail images, Digital content interaction, USPS package tracking, Delivery status updates

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Thoughtfully designed and user-friendly
- 🚀 Efficient and fast app experience
- 💡 Convenient mail and package tracking
- 👍 Smooth and easy login

**What reviewers complain about**

- 🐛 Address validation issues
- 🐛 Ineligibility for Informed Delivery despite USPS website access

**Reported bugs**

- Address validation issues
- Ineligibility for Informed Delivery despite USPS website access

**Requested features**

- Restore missing 'Report Missing Mail' feature


## Frequently asked questions

### Is UPS free?

UPS is free to download, with no in-app purchases.

### Is Informed Delivery® Mobile free?

Informed Delivery® Mobile is free to download, with no in-app purchases.

### Which has better reviews, UPS or Informed Delivery® Mobile?

Informed Delivery® Mobile is rated higher. UPS averages 4.6 out of 5 from 1.2M ratings, while Informed Delivery® Mobile averages 4.9 from 104K ratings.

### Do UPS or Informed Delivery® Mobile have ads?

Neither UPS nor Informed Delivery® Mobile shows ads.

### Which is updated more often, UPS or Informed Delivery® Mobile?

UPS ships an update every 3 weeks, and Informed Delivery® Mobile every 2 months. Most recently, UPS was updated on October 16, 2026 and Informed Delivery® Mobile on October 15, 2026.

### Which is more popular, UPS or Informed Delivery® Mobile?

UPS currently peaks at #11 in the App Store charts, and Informed Delivery® Mobile at #10. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*