# Nutshell vs Zendesk Sell

The clearest difference is rating: Zendesk Sell at 4.6 against Nutshell's 3.2. Zendesk Sell also leads on review sentiment (80% vs 54%) and ratings volume (1.6K vs 90). Nutshell's advantage is in-app purchases (none vs 1) and update cadence (fortnightly vs every 3 months). On price and ads there is nothing between them.

Both are free to download. Zendesk Sell sells 1 one-off in-app purchase. Nutshell asks for nothing beyond the download.

Zendesk Sell holds the better App Store score, 4.6 against 3.2. That said, the two scores are not equally well evidenced: Zendesk Sell has 1.6K ratings behind it against 90, so its average is the more settled of the two. Written reviews point the same way: 54% of Nutshell's written reviews are positive against 80% of Zendesk Sell's.

Nutshell ships an update fortnightly, Zendesk Sell every 3 months. The most recent releases landed on October 29, 2026 and October 21, 2026 respectively.

## The numbers

| Metric | Nutshell | Zendesk Sell |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.2 (90 ratings)](https://appshunter.io/ios/app/nutshell-small-business-crm/id337938121/reviews) | **[4.6 (1.6K ratings)](https://appshunter.io/ios/app/zendesk-sell/id488534576/reviews)** |
| Number of ratings | 90 | **1.6K** |
| Positive reviews | 54.4% of reviews | **80.4% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 3 months |
| Monetization | **Free** | Free with in-app purchases |
| Size | 96 MB | 91 MB |
| Requires iOS | 16.4 | **13.0** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Nutshell](https://appshunter.io/developer/1033680172) | [Future Simple](https://appshunter.io/developer/488534579) |

## What reviewers say

### Nutshell

[App page](https://appshunter.io/ios/app/nutshell-small-business-crm/id337938121)

This mobile CRM platform empowers sales teams to manage leads and close more deals. Access all your contact and lead information, initiate calls and emails, and scan business cards to create new leads on the go. Stay organized with meeting notes and map-based lead visualization.

**Highlights:** View and edit contact/lead info, One-tap calls and emails, Business card scanning for leads, Log meeting and call notes, Map view for lead lists, Actionable alerts

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Intuitive and easy-to-use desktop interface
- 💰 Affordable pricing compared to competitors
- 🎯 Powerful pipeline customization and sales tracking
- 📊 Strong reporting and analytics capabilities
- 🤖 Meaningful AI features

**What reviewers complain about**

- 🐛 Mobile app crashes frequently
- 📱 Poor iOS app performance and stability
- 🧭 Difficult navigation and cluttered layout
- ⏱️ Time-consuming to find features
- 🚫 No native iPad app support

**Reported bugs**

- App crashes when uploading documents
- App crashes when recording activities
- App crashes when adding companies
- Tasks menu closes app on iPhone
- Business card capture focus issues

**Requested features**

- Native iPad app with full feature parity
- Landscape mode support for iPad/tablet use
- Full email functionality in mobile app including open tracking
- Two-way email sync capability
- Better mobile app UI and navigation


### Zendesk Sell

[App page](https://appshunter.io/ios/app/zendesk-sell/id488534576)

This sales productivity platform offers a cutting-edge mobile experience for sales teams. It provides essential CRM features alongside mobile-specific tools like communication tracking, email templates with notifications, and geolocation for efficient sales management on the go.

**Highlights:** Communication tracking, Email templates with view notifications, Geolocation for nearby customers, Automatic call logging, Mobile reporting, Offline access, Real-time lead notifications

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Voice Credit | $4.99 | one-time |

**What reviewers like**

- 🚀 Powerful CRM features
- 👍 Intuitive and user-friendly
- 🗓️ Helpful calendar and task management
- 💻 Seamless cross-platform experience
- 🤝 Great for small businesses

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔍 Weak search functionality
- 📧 Email integration issues
- 💰 Pricing concerns after free plan
- 🕰️ Sync delays and data loss

**Reported bugs**

- Leads not syncing properly
- Deals disappearing from the app
- White screen on app launch
- Signature issues in email integration
- Inconsistent call and text logs

**Requested features**

- Customizable sales pipelines
- Advanced reporting and analytics
- Improved mobile app performance
- Better email and calendar integration
- Ability to edit user-defined fields


## Frequently asked questions

### Is Nutshell free?

Nutshell is free to download, with no in-app purchases.

### Is Zendesk Sell free?

Zendesk Sell is free to download, with in-app purchases available.

### Which has better reviews, Nutshell or Zendesk Sell?

Zendesk Sell is rated higher. Nutshell averages 3.2 out of 5 from 90 ratings, while Zendesk Sell averages 4.6 from 1.6K ratings.

### Do Nutshell or Zendesk Sell have ads?

Neither Nutshell nor Zendesk Sell shows ads.

### Which is updated more often, Nutshell or Zendesk Sell?

Nutshell ships an update fortnightly, and Zendesk Sell every 3 months. Most recently, Nutshell was updated on October 29, 2026 and Zendesk Sell on October 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*