# Nutshell vs Capsule CRM

The clearest difference is rating: Capsule CRM at 4.5 against Nutshell's 3.1. Capsule CRM also leads on review sentiment (78% vs 53%) and iOS requirement (13.0 vs 16.4). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Capsule CRM holds the better App Store score, 4.5 against 3.1. Both are backed by a comparable volume of ratings — 85 and 44 respectively. Written reviews point the same way: 53% of Nutshell's written reviews are positive against 78% of Capsule CRM's.

Nutshell ships an update every 3 weeks, Capsule CRM every 2 months. The most recent releases landed on September 23, 2026 and September 13, 2026 respectively.

## The numbers

| Metric | Nutshell | Capsule CRM |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.1 (85 ratings)](https://appshunter.io/ios/app/nutshell-small-business-crm/id337938121/reviews) | **[4.5 (44 ratings)](https://appshunter.io/ios/app/capsule-crm/id660292932/reviews)** |
| Number of ratings | **85** | 44 |
| Positive reviews | 53.5% of reviews | **78.4% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 89 MB | 10 MB |
| Requires iOS | 16.4 | **13.0** |
| Devices | iPhone | **iPhone, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Nutshell](https://appshunter.io/developer/1033680172) | [Zestia](https://appshunter.io/developer/660292935) |

## What reviewers say

### Nutshell

[App page](https://appshunter.io/ios/app/nutshell-small-business-crm/id337938121)

This mobile CRM platform empowers sales teams to manage leads and close more deals. Access all your contact and lead information, initiate calls and emails, and scan business cards to create new leads on the go. Stay organized with meeting notes and map-based lead visualization.

**Highlights:** View and edit contact/lead info, One-tap calls and emails, Business card scanning for leads, Log meeting and call notes, Map view for lead lists, Actionable alerts

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Intuitive and easy-to-use desktop interface
- 💰 Affordable pricing compared to competitors
- 🎯 Powerful pipeline customization and sales tracking
- 📊 Strong reporting and analytics capabilities
- 🤖 Meaningful AI features

**What reviewers complain about**

- 🐛 Mobile app crashes frequently
- 📱 Poor iOS app performance and stability
- 🧭 Difficult navigation and cluttered layout
- ⏱️ Time-consuming to find features
- 🚫 No native iPad app support

**Reported bugs**

- App crashes when uploading documents
- App crashes when recording activities
- App crashes when adding companies
- Tasks menu closes app on iPhone
- Business card capture focus issues

**Requested features**

- Native iPad app with full feature parity
- Landscape mode support for iPad/tablet use
- Full email functionality in mobile app including open tracking
- Two-way email sync capability
- Better mobile app UI and navigation


### Capsule CRM

[App page](https://appshunter.io/ios/app/capsule-crm/id660292932)

Manage your business contacts, tasks, and sales opportunities on the go. This mobile CRM allows you to update your data offline, track communications, and view contact details with ease. It's designed for professionals who need to stay organized and productive outside the office.

**Highlights:** Offline data access and updates, Contact and company management, Task and calendar management, Sales opportunity tracking, Communication history logging, Direct calling and emailing from contacts

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Intuitive and easy to use
- 🚀 Elegant and economical
- 💡 Helpful and friendly interface
- 👍 Excellent CRM foundation for small businesses
- 👍 Customizable and flexible

**What reviewers complain about**

- 🐛 Inconsistent sync/refresh rate
- 🐛 Lack of push notifications
- 🐛 Inability to delete tasks from the app
- 🐛 Lack of iPad support
- 🐛 Limited functionality compared to desktop version

**Reported bugs**

- Freezing on home screen
- Inconsistent contact/opportunity sync between mobile and web
- Missing stock images in UI

**Requested features**

- Add calendar view in mobile app
- Integrate email inbox and texting functionality
- Improve custom fields and tags management in mobile app
- Implement native iOS notifications
- Develop an iPad-optimized version


## Frequently asked questions

### Is Nutshell free?

Nutshell is free to download, with no in-app purchases.

### Is Capsule CRM free?

Capsule CRM is free to download, with no in-app purchases.

### Which has better reviews, Nutshell or Capsule CRM?

Capsule CRM is rated higher. Nutshell averages 3.1 out of 5 from 85 ratings, while Capsule CRM averages 4.5 from 44 ratings.

### Do Nutshell or Capsule CRM have ads?

Neither Nutshell nor Capsule CRM shows ads.

### Which is updated more often, Nutshell or Capsule CRM?

Nutshell ships an update every 3 weeks, and Capsule CRM every 2 months. Most recently, Nutshell was updated on September 23, 2026 and Capsule CRM on September 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*