# SquareTrade vs Shawnee Connect

SquareTrade and Shawnee Connect both sit at 4.5 stars, but that hides the real split: 67% of Shawnee Connect's written reviews are positive against 20% of SquareTrade's. SquareTrade's advantage is ratings volume (2.8K vs 29) and device support (3 vs 1). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.5 for SquareTrade against 4.6 for Shawnee Connect. That said, the two scores are not equally well evidenced: SquareTrade has 2.8K ratings behind it against 29, so its average is the more settled of the two. Written reviews are what separate them: 20% of SquareTrade's written reviews are positive against 67% of Shawnee Connect's.

SquareTrade ships an update every 2 months, Shawnee Connect every 4 months. The most recent releases landed on October 20, 2026 and October 7, 2026 respectively.

## The numbers

| Metric | SquareTrade | Shawnee Connect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.5 (2.8K ratings)](https://appshunter.io/ios/app/squaretrade/id340816768/reviews) | **[4.6 (29 ratings)](https://appshunter.io/ios/app/shawnee-connect/id986552793/reviews)** |
| Number of ratings | **2.8K** | 29 |
| Positive reviews | 20.0% of reviews | **66.7% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 4 months |
| Monetization | Free | Free |
| Size | 58 MB | 142 MB |
| Requires iOS | **14.0** | 17.6 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 12+ |
| Developer | [SquareTrade](https://appshunter.io/developer/340816771) | [City of Shawnee, Kansas](https://appshunter.io/developer/1404902103) |

## What reviewers say

### SquareTrade

[App page](https://appshunter.io/ios/app/squaretrade/id340816768)

Protect your electronic devices from accidental damage and malfunctions. Manage your coverage, file claims for repair or replacement, and access tech support. Get peace of mind for your valuable gadgets.

**Highlights:** Accidental damage protection, Malfunction coverage, File repair/replacement claims, Upload item receipts, Check phone health, Chat with an agent, Purchase new plans

**Features:** macOS Compatibility, Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 💻 Phone insurance
- 🛒 Easy to purchase
- 🔍 Product checked out well
- 👍 Easy to use app
- 🔧 Efficient repair process

**What reviewers complain about**

- 🐛 App crashes frequently
- 🔄 Endless sign-in loop
- 🤖 Poor customer service
- 🤯 Difficult claims process
- 🤔 Inconsistent information

**Reported bugs**

- Login issues
- Incorrect device information
- App crashes on launch
- Disconnects during use

**Requested features**

- Ability to delete old devices
- Easier receipt/document upload
- Live agent support
- Improved app stability
- Clearer claim status updates


### Shawnee Connect

[App page](https://appshunter.io/ios/app/shawnee-connect/id986552793)

This app allows citizens to easily report non-emergency issues like potholes or code violations to the City of Shawnee, Kansas. Users can submit photos and exact locations to help city personnel resolve problems efficiently and improve the community.

**Highlights:** Report non-emergency issues, Submit photos with requests, Automatic location tagging, Improve community services, Free to download

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is SquareTrade free?

SquareTrade is free to download, with no in-app purchases.

### Is Shawnee Connect free?

Shawnee Connect is free to download, with no in-app purchases.

### Which has better reviews, SquareTrade or Shawnee Connect?

Shawnee Connect is rated higher. SquareTrade averages 4.5 out of 5 from 2.8K ratings, while Shawnee Connect averages 4.6 from 29 ratings.

### Do SquareTrade or Shawnee Connect have ads?

Neither SquareTrade nor Shawnee Connect shows ads.

### Which is updated more often, SquareTrade or Shawnee Connect?

SquareTrade ships an update every 2 months, and Shawnee Connect every 4 months. Most recently, SquareTrade was updated on October 20, 2026 and Shawnee Connect on October 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*