# Carbonite Mobile vs EarthLink

The clearest difference is rating: Carbonite Mobile at 4.4 against EarthLink's 1.9. Carbonite Mobile also leads on review sentiment (37% vs 0%) and ratings volume (1.1K vs 164). EarthLink's advantage is update cadence (every 3 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Carbonite Mobile holds the better App Store score, 4.4 against 1.9. That said, the two scores are not equally well evidenced: Carbonite Mobile has 1.1K ratings behind it against 164, so its average is the more settled of the two. Written reviews point the same way: 37% of Carbonite Mobile's written reviews are positive against 0% of EarthLink's.

Carbonite Mobile ships an update every 3 months, EarthLink every 3 weeks. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Carbonite Mobile | EarthLink |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.4 (1.1K ratings)](https://appshunter.io/ios/app/carbonite-mobile/id347953228/reviews)** | [1.9 (164 ratings)](https://appshunter.io/ios/app/earthlink/id6463245732/reviews) |
| Number of ratings | **1.1K** | 164 |
| Positive reviews | **37.3% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 43 MB | 46 MB |
| Requires iOS | **15.1** | 15.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Open Text Inc.](https://appshunter.io/developer/347953231) | [EarthLink LLC](https://appshunter.io/developer/344574736) |

## What reviewers say

### Carbonite Mobile

[App page](https://appshunter.io/ios/app/carbonite-mobile/id347953228)

Access and protect your backed-up files, photos, and documents from your desktop or laptop directly from your mobile device. Securely store precious memories and important information, with the ability to view, share, and save content remotely. Enjoy peace of mind with automatic backups and quick restoration capabilities.

**Highlights:** Remote file access, Photo and document backup, File sharing, Save files to mobile, Preview backed-up content, Favorite important files

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and efficient
- 👍 Easy to use
- 💡 Useful remote access to files

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔍 Lack of search functionality
- 📁 Unable to view or open certain file types
- 🔒 Security concerns with auto-login

**Reported bugs**

- App crashes when browsing folders
- Unable to log in or access files
- Slow loading and performance issues
- Incompatibility with newer iOS versions

**Requested features**

- Add search functionality
- Improve file previewing capabilities
- Implement passcode/biometric security
- Optimize for larger screens (iPad)


### EarthLink

[App page](https://appshunter.io/ios/app/earthlink/id6463245732)

Manage your EarthLink services, view and pay bills, and upgrade your internet or other features. Get instant support through chat and receive important account updates.

**Highlights:** Account management, Bill viewing and payment, Service upgrades, Live chat support, Account notifications, Secure login

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Latest app update fixes login issues
- 👍 App features now work upon first glance

**What reviewers complain about**

- 👎 Terrible internet speeds
- 👎 Inconsistent and unreliable service
- 👎 Misleading sales tactics
- 👎 High prices for poor service
- 👎 Non-functional apps

**Reported bugs**

- App crashes on opening
- Login issues
- Credentials incorrect
- Cannot register
- Cannot create account

**Requested features**

- Improve app design and usability
- Fix app compatibility issues
- Allow users to choose notification permissions
- Retain user credentials after logging out
- Improve customer support responsiveness and effectiveness


## Frequently asked questions

### Is Carbonite Mobile free?

Carbonite Mobile is free to download, with no in-app purchases.

### Is EarthLink free?

EarthLink is free to download, with no in-app purchases.

### Which has better reviews, Carbonite Mobile or EarthLink?

Carbonite Mobile is rated higher. Carbonite Mobile averages 4.4 out of 5 from 1.1K ratings, while EarthLink averages 1.9 from 164 ratings.

### Do Carbonite Mobile or EarthLink have ads?

Neither Carbonite Mobile nor EarthLink shows ads.

### Which is updated more often, Carbonite Mobile or EarthLink?

Carbonite Mobile ships an update every 3 months, and EarthLink every 3 weeks. Most recently, Carbonite Mobile was updated on October 23, 2026 and EarthLink on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*