# 8x8 Work vs Salesforce

The clearest difference is rating: Salesforce at 4.8 against 8x8 Work's 3.8. Salesforce also leads on monetization model (freemium vs subscription) and ratings volume (353K vs 8.6K). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Salesforce holds the better App Store score, 4.8 against 3.8. That said, the two scores are not equally well evidenced: Salesforce has 353K ratings behind it against 8.6K, so its average is the more settled of the two. Written reviews complicate that: 50% of 8x8 Work's written reviews are positive against 49% of Salesforce's, so the app with the better star average is not the one people write more warmly about.

8x8 Work ships an update monthly, Salesforce fortnightly. The most recent releases landed on September 24, 2026 and September 25, 2026 respectively.

## The numbers

| Metric | 8x8 Work | Salesforce |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.8 (8.6K ratings)](https://appshunter.io/ios/app/8x8-work/id348177448/reviews) | **[4.8 (353K ratings)](https://appshunter.io/ios/app/salesforce/id404249815/reviews)** |
| Number of ratings | 8.6K | **353K** |
| Positive reviews | **50.0% of reviews** | 48.9% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | **Fortnightly** |
| Monetization | Subscription | **Freemium** |
| Best chart rank | — | **#136** |
| Size | 204 MB | 370 MB |
| Requires iOS | **17.4** | 18.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [8x8, Inc.](https://appshunter.io/developer/348177451) | [salesforce.com](https://appshunter.io/developer/281826149) |

## What reviewers say

### 8x8 Work

[App page](https://appshunter.io/ios/app/8x8-work/id348177448)

This app consolidates business communication tools into a single, user-friendly mobile interface. It offers secure voice calls, high-definition video meetings, and team chat functionalities to keep professionals connected and productive from any location.

**Highlights:** All-in-one business communications, Professional calls with privacy, Effortless HD video meetings, Smarter team messaging, Screen sharing and recording, Business texting

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none


### Salesforce

[App page](https://appshunter.io/ios/app/salesforce/id404249815)

**Currently charting:** #136 Top Free · Business (US App Store)

Access the world's leading CRM platform from your mobile device. Manage your business with real-time data, personalized dashboards, and secure access to critical information from anywhere. Stay updated with custom notifications to drive business growth.

**Highlights:** Personalized dashboard (Mobile Home), Access and update business data, Mobile-optimized Lightning apps, Enterprise-grade security, Custom push notifications

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Convenient mobile access
- 💡 Great for sales management
- 👍 Comprehensive functionality

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🕰️ Slow performance and loading times
- 🤔 Confusing navigation and UI
- 🔒 Issues with authentication and login

**Reported bugs**

- Inability to view cases and records
- Inconsistent data sync between mobile and desktop
- Timesheet and note-taking features not working properly

**Requested features**

- Improved mobile-optimized UI
- Offline functionality
- Better integration with other apps
- Enhanced reporting and analytics


## Frequently asked questions

### Is 8x8 Work free?

8x8 Work is free to download, with no in-app purchases.

### Is Salesforce free?

Salesforce is free to download, with no in-app purchases.

### Which has better reviews, 8x8 Work or Salesforce?

Salesforce is rated higher. 8x8 Work averages 3.8 out of 5 from 8.6K ratings, while Salesforce averages 4.8 from 353K ratings.

### Do 8x8 Work or Salesforce have ads?

Neither 8x8 Work nor Salesforce shows ads.

### Which is updated more often, 8x8 Work or Salesforce?

8x8 Work ships an update monthly, and Salesforce fortnightly. Most recently, 8x8 Work was updated on September 24, 2026 and Salesforce on September 25, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*