# 8x8 Work vs Salesforce Authenticator

The clearest difference is rating: Salesforce Authenticator at 4.6 against 8x8 Work's 3.8. Salesforce Authenticator also leads on monetization model (free vs subscription) and chart position (#204 vs unranked). On price, review sentiment, ratings volume and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Salesforce Authenticator holds the better App Store score, 4.6 against 3.8. Both are backed by a comparable volume of ratings — 8.6K and 4.3K respectively. Written reviews point the same way: 50% of 8x8 Work's written reviews are positive against 52% of Salesforce Authenticator's.

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on September 29, 2026 and September 26, 2026 respectively.

## The numbers

| Metric | 8x8 Work | Salesforce Authenticator |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.8 (8.6K ratings)](https://appshunter.io/ios/app/8x8-work/id348177448/reviews) | **[4.6 (4.3K ratings)](https://appshunter.io/ios/app/salesforce-authenticator/id782057975/reviews)** |
| Number of ratings | **8.6K** | 4.3K |
| Positive reviews | 50.0% of reviews | **52.4% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | Monthly |
| Monetization | Subscription | **Free** |
| Best chart rank | — | **#204** |
| Size | 204 MB | 57 MB |
| Requires iOS | 17.4 | **15.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [8x8, Inc.](https://appshunter.io/developer/348177451) | [salesforce.com](https://appshunter.io/developer/281826149) |

## What reviewers say

### 8x8 Work

[App page](https://appshunter.io/ios/app/8x8-work/id348177448)

This app consolidates business communication tools into a single, user-friendly mobile interface. It offers secure voice calls, high-definition video meetings, and team chat functionalities to keep professionals connected and productive from any location.

**Highlights:** All-in-one business communications, Professional calls with privacy, Effortless HD video meetings, Smarter team messaging, Screen sharing and recording, Business texting

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none


### Salesforce Authenticator

[App page](https://appshunter.io/ios/app/salesforce-authenticator/id782057975)

**Currently charting:** #204 Top Free · Business (US App Store)

Enhance your online security with multi-factor authentication. This app sends push notifications to your device for identity verification, allowing you to approve or deny login attempts with a simple tap. It also offers one-time verification codes for offline use and can automate approvals for trusted locations.

**Highlights:** Multi-factor authentication, Push notification approvals, One-time verification codes, Location-based automated approvals, Offline verification codes

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and efficient
- 🔒 Secure authentication
- 👍 Easy to use
- 🔋 Reliable backup feature
- 👍 Convenient Apple Watch integration

**What reviewers complain about**

- 🐛 Inconsistent location tracking
- 🐛 Frequent re-authentication required
- 🐛 Unreliable push notifications
- 🐛 Compatibility issues with older devices
- 🐛 Buggy app crashes

**Reported bugs**

- Inability to add accounts without QR code or 2-word phrase
- Sudden loss of access to all accounts after phone reset
- Repeated prompts to enable location services
- Slow authentication process and delays
- Incompatibility with certain Salesforce clouds

**Requested features**

- Add biometric authentication (Face ID, Touch ID)
- Improve location-based auto-approval
- Allow customization of app icons and themes
- Provide desktop/web version of the app
- Enhance Apple Watch integration


## Frequently asked questions

### Is 8x8 Work free?

8x8 Work is free to download, with no in-app purchases.

### Is Salesforce Authenticator free?

Salesforce Authenticator is free to download, with no in-app purchases.

### Which has better reviews, 8x8 Work or Salesforce Authenticator?

Salesforce Authenticator is rated higher. 8x8 Work averages 3.8 out of 5 from 8.6K ratings, while Salesforce Authenticator averages 4.6 from 4.3K ratings.

### Do 8x8 Work or Salesforce Authenticator have ads?

Neither 8x8 Work nor Salesforce Authenticator shows ads.

### Which is updated more often, 8x8 Work or Salesforce Authenticator?

8x8 Work ships an update monthly, and Salesforce Authenticator monthly. Most recently, 8x8 Work was updated on September 29, 2026 and Salesforce Authenticator on September 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*