# 8x8 Work vs Avaya CX

The clearest difference is rating: Avaya CX at 5.0 against 8x8 Work's 3.8. Avaya CX also leads on monetization model (free vs subscription) and iOS requirement (11.0 vs 17.4). 8x8 Work's advantage is ratings volume (8.7K vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Avaya CX holds the better App Store score, 5.0 against 3.8. That said, the two scores are not equally well evidenced: 8x8 Work has 8.7K ratings behind it against 3, so its average is the more settled of the two.

8x8 Work ships an update monthly, Avaya CX every 3 weeks. The most recent releases landed on October 17, 2026 and October 2, 2026 respectively.

## The numbers

| Metric | 8x8 Work | Avaya CX |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.8 (8.7K ratings)](https://appshunter.io/ios/app/8x8-work/id348177448/reviews) | **[5.0 (3 ratings)](https://appshunter.io/ios/app/avaya-cx/id979406650/reviews)** |
| Number of ratings | **8.7K** | 3 |
| Positive reviews | 49.7% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | **Every 3 weeks** |
| Monetization | Subscription | **Free** |
| Size | 205 MB | 42 MB |
| Requires iOS | 17.4 | **11.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [8x8, Inc.](https://appshunter.io/developer/348177451) | [CXApp US, Inc.](https://appshunter.io/developer/692960350) |

## What reviewers say

### 8x8 Work

[App page](https://appshunter.io/ios/app/8x8-work/id348177448)

This app consolidates business communication tools into a single, user-friendly mobile interface. It offers secure voice calls, high-definition video meetings, and team chat functionalities to keep professionals connected and productive from any location.

**Highlights:** All-in-one business communications, Professional calls with privacy, Effortless HD video meetings, Smarter team messaging, Screen sharing and recording, Business texting

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none


### Avaya CX

[App page](https://appshunter.io/ios/app/avaya-cx/id979406650)

This app serves as a mobile hub for events, meetings, and communities, keeping users informed, organized, and engaged. It offers features for networking, event logistics, content access, and real-time feedback, enhancing the overall customer experience.

**Highlights:** Event and community management, Member profiles and networking, Event logistics and agenda, Integrated news feed, Real-time notifications, Surveys and polls

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is 8x8 Work free?

8x8 Work is free to download, with no in-app purchases.

### Is Avaya CX free?

Avaya CX is free to download, with no in-app purchases.

### Which has better reviews, 8x8 Work or Avaya CX?

Avaya CX is rated higher. 8x8 Work averages 3.8 out of 5 from 8.7K ratings, while Avaya CX averages 5.0 from 3 ratings.

### Do 8x8 Work or Avaya CX have ads?

Neither 8x8 Work nor Avaya CX shows ads.

### Which is updated more often, 8x8 Work or Avaya CX?

8x8 Work ships an update monthly, and Avaya CX every 3 weeks. Most recently, 8x8 Work was updated on October 17, 2026 and Avaya CX on October 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*