# Citrix Workspace vs Industry Online Support

The clearest difference is update cadence: Citrix Workspace at monthly against Industry Online Support's every 7 months. Citrix Workspace also leads on ratings volume (6.4K vs 432). Industry Online Support's advantage is rating (4.6 vs 4.3) and iOS requirement (15.6 vs 17.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Industry Online Support holds the better App Store score, 4.6 against 4.3. That said, the two scores are not equally well evidenced: Citrix Workspace has 6.4K ratings behind it against 432, so its average is the more settled of the two. Written reviews complicate that: 49% of Citrix Workspace's written reviews are positive against 46% of Industry Online Support's, so the app with the better star average is not the one people write more warmly about.

Citrix Workspace ships an update monthly, Industry Online Support every 7 months. Both last shipped on November 5, 2026.

## The numbers

| Metric | Citrix Workspace | Industry Online Support |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.3 (6.4K ratings)](https://appshunter.io/ios/app/citrix-workspace/id363501921/reviews) | **[4.6 (432 ratings)](https://appshunter.io/ios/app/industry-online-support/id478868966/reviews)** |
| Number of ratings | **6.4K** | 432 |
| Positive reviews | **48.7% of reviews** | 46.2% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 7 months |
| Monetization | Free | Free |
| Size | 104 MB | 81 MB |
| Requires iOS | 17.0 | **15.6** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Citrix Systems, Inc.](https://appshunter.io/developer/402844564) | [Siemens AG](https://appshunter.io/developer/394503271) |

## What reviewers say

### Citrix Workspace

[App page](https://appshunter.io/ios/app/citrix-workspace/id363501921)

Access your company's SaaS, web apps, mobile apps, files, and virtual desktops from any device. Stay productive on the go with seamless access to your work environment, just as you would in the office. Requires company IT setup.

**Highlights:** Access SaaS and web apps, Access mobile apps, Access virtual apps and desktops, Access files, Work from any device, Report issues to IT

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Works great on iPad
- 👍 Reliable and consistent
- 🚀 Fast and responsive
- 🚀 Convenient remote access

**What reviewers complain about**

- 🐛 Buggy and unstable
- 🐛 Freezes and crashes frequently
- 🐛 Keyboard and mouse issues
- 🐛 Compatibility problems with new devices
- 🐛 Unreliable login and authentication

**Reported bugs**

- Cursor position issues when zoomed in
- Keyboard shortcuts not working properly
- Frequent disconnections and login failures
- Incompatibility with iOS 13 and newer

**Requested features**

- Full mouse and trackpad support
- Improved keyboard integration
- Better external display support
- Microphone and camera access


### Industry Online Support

[App page](https://appshunter.io/ios/app/industry-online-support/id478868966)

Access over 300,000 Siemens Industry product documents anytime, anywhere. This app aids in project implementation, troubleshooting, and system expansion, offering FAQs, manuals, and expert entries. It features product code scanning, email sharing, offline caching, and multi-language support.

**Highlights:** Access 300,000+ Siemens Industry product documents, Problem-solving and troubleshooting assistance, Technical Forum access, Scan product/EAN codes for data, Offline cache for saved favorites, Multi-language support

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Handy for field use
- 👍 Access to manuals and forums
- 👍 Good search results
- 👍 Scans QR codes well (sometimes)
- 👍 Useful for looking up product info

**What reviewers complain about**

- 🐛 Login issues persist
- 🐛 QR code scanning struggles
- 🐛 Support request feature broken
- 🐛 App crashes after update
- 🐛 Ugly and slow design

**Reported bugs**

- Cannot login (missing fields error)
- Support request function not working
- Cannot open links on the forum
- App gives "Something is wrong, try again later" message
- App crashes after update (frozen blue screen)

**Requested features**

- Ability to change to macro lens for QR scanning
- Option to import photos with QR codes
- PKI support for employees
- Scan 2D barcodes on devices
- Improve barcode scanner functionality


## Frequently asked questions

### Is Citrix Workspace free?

Citrix Workspace is free to download, with no in-app purchases.

### Is Industry Online Support free?

Industry Online Support is free to download, with no in-app purchases.

### Which has better reviews, Citrix Workspace or Industry Online Support?

Industry Online Support is rated higher. Citrix Workspace averages 4.3 out of 5 from 6.4K ratings, while Industry Online Support averages 4.6 from 432 ratings.

### Do Citrix Workspace or Industry Online Support have ads?

Neither Citrix Workspace nor Industry Online Support shows ads.

### Which is updated more often, Citrix Workspace or Industry Online Support?

Citrix Workspace ships an update monthly, and Industry Online Support every 7 months. Most recently, Citrix Workspace was updated on November 5, 2026 and Industry Online Support on November 5, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*