# PerfectServe Practitioner vs UKG EZCall

The clearest difference is ads: UKG EZCall at none against PerfectServe Practitioner's shown. UKG EZCall also leads on monetization model (free vs free with in-app purchases) and review sentiment (34% vs 16%). PerfectServe Practitioner's advantage is update cadence (every 4 weeks vs every 2 months) and device support (4 vs 2). On price, rating and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.6 for PerfectServe Practitioner against 4.5 for UKG EZCall. Both are backed by a comparable volume of ratings — 1.8K and 7.2K respectively. Written reviews are what separate them: 16% of PerfectServe Practitioner's written reviews are positive against 34% of UKG EZCall's.

PerfectServe Practitioner ships an update every 4 weeks, UKG EZCall every 2 months. The most recent releases landed on October 21, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | PerfectServe Practitioner | UKG EZCall |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (1.8K ratings)](https://appshunter.io/ios/app/perfectserve-practitioner/id367592241/reviews)** | [4.5 (7.2K ratings)](https://appshunter.io/ios/app/ukg-ezcall/id511333143/reviews) |
| Number of ratings | 1.8K | **7.2K** |
| Positive reviews | 16.4% of reviews | **34.4% of reviews** |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | **Every 4 weeks** | Every 2 months |
| Monetization | Free with in-app purchases | **Free** |
| Size | 42 MB | 25 MB |
| Requires iOS | 17.0 | **12.2** |
| Devices | **iPhone, iPad, iPod, Apple Watch** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [PerfectServe, Inc.](https://appshunter.io/developer/367592244) | [Productive Scheduling Solutions, LLC](https://appshunter.io/developer/511333146) |

## What reviewers say

### PerfectServe Practitioner

[App page](https://appshunter.io/ios/app/perfectserve-practitioner/id367592241)

This app provides secure, intelligent clinical communication for medical professionals. It enables direct messaging, protected caller ID for patient calls, and efficient call management. It helps streamline workflows and ensures timely collaboration among care teams.

**Highlights:** Secure messaging (text, photos, voice), Dynamic Intelligent Routing, Protected caller ID for patient calls, Instant call sign-on/off, Customizable communication preferences, Patient assignment management, Point-of-care charge capture

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Reliable and trustworthy
- 🔒 Secure communication platform
- 👍 Customizable and easy to use
- 👍 Excellent customer support

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🐛 Unreliable notifications
- 🔊 Loud and disruptive notification sounds
- 🤖 Poor AI-based routing and message delivery
- 👎 Outdated and unintuitive user interface

**Reported bugs**

- Inconsistent message delivery
- Frequent log-out issues
- Compatibility problems with Apple Watch
- Inaccurate on-call physician routing

**Requested features**

- Landscape mode support for iPad
- Split-screen support for multitasking
- Customizable notification volume and vibration
- Improved message organization and search
- Ability to retrieve deleted messages


### UKG EZCall

[App page](https://appshunter.io/ios/app/ukg-ezcall/id511333143)

Access physician and OR nurse schedules directly from your mobile device. This app allows you to view your group's schedule and easily submit requests for schedule changes or swaps.

**Highlights:** On-the-go schedule access, View group schedules, Initiate schedule requests, Initiate schedule switches

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient
- 🚀 Useful
- 🚀 Smooth and simple
- 🚀 Great app once issues were fixed

**What reviewers complain about**

- 🐛 Buggy and slow
- 🐛 Frequent login issues
- 🐛 Crashes and freezes
- 🐛 Unreliable and glitchy
- 🐛 Unintuitive and not user-friendly

**Reported bugs**

- Login process takes too long
- Automatic logout issues
- Schedules not updating properly
- Incompatibility with older devices
- Blank screens and failed lookups

**Requested features**

- Calendar view for schedules
- Ability to add comments to shifts
- Admin privileges in mobile app
- Monthly calendar view
- Easier navigation and filtering of schedules


## Frequently asked questions

### Is PerfectServe Practitioner free?

PerfectServe Practitioner is free to download, with no in-app purchases.

### Is UKG EZCall free?

UKG EZCall is free to download, with no in-app purchases.

### Which has better reviews, PerfectServe Practitioner or UKG EZCall?

PerfectServe Practitioner is rated higher. PerfectServe Practitioner averages 4.6 out of 5 from 1.8K ratings, while UKG EZCall averages 4.5 from 7.2K ratings.

### Do PerfectServe Practitioner or UKG EZCall have ads?

PerfectServe Practitioner shows ads; UKG EZCall does not.

### Which is updated more often, PerfectServe Practitioner or UKG EZCall?

PerfectServe Practitioner ships an update every 4 weeks, and UKG EZCall every 2 months. Most recently, PerfectServe Practitioner was updated on October 21, 2026 and UKG EZCall on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*