# Uber vs SuperShuttle

The clearest difference is update cadence: Uber at weekly against SuperShuttle's every 3 months. Uber also leads on ratings volume (17M vs 8.3K) and rating (4.9 vs 4.7). SuperShuttle's advantage is monetization model (free vs free with in-app purchases) and review sentiment (85% vs 69%). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Uber holds the better App Store score, 4.9 against 4.7. That said, the two scores are not equally well evidenced: Uber has 17M ratings behind it against 8.3K, so its average is the more settled of the two. Written reviews complicate that: 69% of Uber's written reviews are positive against 85% of SuperShuttle's, so the app with the better star average is not the one people write more warmly about.

Uber ships an update weekly, SuperShuttle every 3 months. The most recent releases landed on September 25, 2026 and September 24, 2026 respectively.

## The numbers

| Metric | Uber | SuperShuttle |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.9 (17M ratings)](https://appshunter.io/ios/app/uber-rides-eats-hotels/id368677368/reviews)** | [4.7 (8.3K ratings)](https://appshunter.io/ios/app/supershuttle/id376771013/reviews) |
| Number of ratings | **17M** | 8.3K |
| Positive reviews | 68.8% of reviews | **85.5% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Every 3 months |
| Monetization | Free with in-app purchases | **Free** |
| Best chart rank | **#1** | — |
| Size | 401 MB | 34 MB |
| Requires iOS | 18.0 | **13.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Uber Technologies, Inc.](https://appshunter.io/developer/368677371) | [Transdev North America, INC](https://appshunter.io/developer/1364200718) |

## What reviewers say

### Uber

[App page](https://appshunter.io/ios/app/uber-rides-eats-hotels/id368677368)

**Currently charting:** #1 Top Free · Travel, #39 Top Free (US App Store)

Easily request various types of rides, from affordable options for solo trips to larger vehicles for groups. Get upfront pricing and estimated arrival times for stress-free travel. Book rides in advance and explore eco-friendly options.

**Highlights:** Request various ride types, Upfront pricing and ETA, Book rides in advance, Eco-friendly ride options, Rent cars with delivery, Food and grocery delivery, Package delivery service

**Features:** Siri integration, Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient transportation
- 🤝 Friendly drivers
- 💰 Affordable prices
- 🗺️ Accurate GPS navigation

**What reviewers complain about**

- 🚗 Unreliable drivers
- 🕰️ Long wait times
- 💰 Surge pricing issues
- 🔍 Inaccurate location tracking
- 🤖 Poor customer service

**Reported bugs**

- App crashes and glitches
- Payment processing problems
- Incorrect trip details and charges

**Requested features**

- Option to choose preferred drivers
- Improved in-app support and communication
- Ability to provide detailed feedback on rides
- More transparency around surge pricing


### SuperShuttle

[App page](https://appshunter.io/ios/app/supershuttle/id376771013)

Book airport transportation with ease, choosing from shared rides, non-stop options, black cars, or SUVs. Enjoy upfront pricing for every budget and rely on professional drivers serving over 80 airports globally. Track your ride in real-time and manage bookings directly within the app.

**Highlights:** Book shared-ride, non-stop, black car, or SUV, Upfront pricing for all budgets, Book in advance or ride now, In-app credit card or business account payment, Real-time ride tracking, Flight check-in integration

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 👍 Convenient service
- 🚀 Smooth booking process
- 👍 Friendly drivers
- 🚀 Reliable transportation

**What reviewers complain about**

- 🐛 Unreliable pickup/dropoff
- 🐛 Inconsistent service quality
- 🐛 Difficulty making changes/cancellations
- 🐛 Lack of communication from company

**Reported bugs**

- App issues with address recognition
- Reservation confirmation problems
- Tracking/location issues with drivers

**Requested features**

- Ability to request favorite drivers
- In-app tipping option
- More flexible booking/cancellation policies
- Better communication with customers


## Frequently asked questions

### Is Uber free?

Uber is free to download, with no in-app purchases.

### Is SuperShuttle free?

SuperShuttle is free to download, with no in-app purchases.

### Which has better reviews, Uber or SuperShuttle?

Uber is rated higher. Uber averages 4.9 out of 5 from 17M ratings, while SuperShuttle averages 4.7 from 8.3K ratings.

### Do Uber or SuperShuttle have ads?

Neither Uber nor SuperShuttle shows ads.

### Which is updated more often, Uber or SuperShuttle?

Uber ships an update weekly, and SuperShuttle every 3 months. Most recently, Uber was updated on September 25, 2026 and SuperShuttle on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*