# WEB.DE vs BT Email

The clearest difference is review sentiment: WEB.DE at 73% against BT Email's 18%. WEB.DE also leads on update cadence (fortnightly vs every 3 months) and rating (4.6 vs 4.3). BT Email's advantage is in-app purchases (none vs 10) and ads (none vs shown). On price and device support there is nothing between them.

Both are free to download. WEB.DE sells 8 in-app purchases, starting at $0.99 per month. BT Email asks for nothing beyond the download.

WEB.DE holds the better App Store score, 4.6 against 4.3. That said, the two scores are not equally well evidenced: WEB.DE has 1.8K ratings behind it against 227, so its average is the more settled of the two. Written reviews point the same way: 73% of WEB.DE's written reviews are positive against 18% of BT Email's.

WEB.DE ships an update fortnightly, BT Email every 3 months. The most recent releases landed on November 8, 2026 and November 6, 2026 respectively.

## The numbers

| Metric | WEB.DE | BT Email |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (1.8K ratings)](https://appshunter.io/ios/app/webde-mail-cloud-and-news/id368948250/reviews)** | [4.3 (227 ratings)](https://appshunter.io/ios/app/bt-email/id1467369544/reviews) |
| Number of ratings | **1.8K** | 227 |
| Positive reviews | **72.9% of reviews** | 17.6% of reviews |
| In-app purchases | Yes | **No** |
| Ads | Yes | **No** |
| Update frequency | **Fortnightly** | Every 3 months |
| Monetization | Ad-supported | **Free** |
| Size | 362 MB | 116 MB |
| Requires iOS | 18.0 | **16.0** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [1&1 Mail & Media GmbH](https://appshunter.io/developer/308299517) | [British Telecommunications plc](https://appshunter.io/developer/373567642) |

## What reviewers say

### WEB.DE

[App page](https://appshunter.io/ios/app/webde-mail-cloud-and-news/id368948250)

Manage your emails, store files securely, and access news all in one app. Features an intelligent inbox that categorizes messages and offers 2 GB of free online storage for backups and file sharing. Enjoy push notifications and PIN protection for secure access.

**Highlights:** Intelligent email categorization, 2 GB free online storage, Secure file backup and sharing, Push notifications for new emails, PIN protection for secure access, Access to WEB.DE news

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases (8)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Online-Speicher 30 GB | $0.99 | per month |
| TrackFree | $1.49 | per month |
| Online-Speicher 100 GB | $1.99 | per month |
| WEB.DE MailPlus | $3.99 | per month |
| WEB.DE Mail Plus | $3.99 | per month |
| WEB.DE Club Membership | $4.99 | per month |
| WEB.DE Mail Plus | $4.99 | per month |
| WEB.DE Club Membership | $6.99 | per month |

**What reviewers like**

- 👍 Easy to use
- 🚀 Intuitive interface
- 🔒 Good spam filters
- 💡 Linking to web.de photo album and online storage

**What reviewers complain about**

- 🐛 Crashes and stability issues
- 🔍 Poor search and organization features
- 🔑 Frequent re-login required
- 🗂️ Lack of multiple account support
- 🌐 Limited international availability

**Reported bugs**

- Emails not loading or syncing properly
- Login issues and app freezes
- Incompatibility with newer iOS versions

**Requested features**

- Dark mode option
- Improved email search and organization
- Support for multiple email accounts
- Better integration with other services


### BT Email

[App page](https://appshunter.io/ios/app/bt-email/id1467369544)

This app provides a secure and user-friendly way to manage your BT email account on the go. It offers robust cyber security, easy organization tools, and dedicated UK-based support for a seamless email experience.

**Highlights:** Designed for BT email service, World-class cyber security, User-friendly interface, Organize emails by date, contact, or classification, Add folders, Manage signatures and auto-replies, UK and Ireland based support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and good layout
- 👍 User friendly app
- 🔒 Excellent format easy to look up older emails
- 👍 Well organized
- 👍 Easy to use

**What reviewers complain about**

- 🐛 Freezes, crashes, and glitchy
- 🐛 Slow and laggy
- 🐛 Authenticating issues and logging out frequently
- 🐛 Emails not updating or syncing properly
- 🐛 Emails getting stuck in drafts or outbox

**Reported bugs**

- Emails getting stuck in outbox
- App freezing and crashing
- Inability to log out properly
- Compatibility issues with iOS updates
- Inconsistent email display and notification issues

**Requested features**

- Ability to bulk delete emails
- Improved search and filtering options
- Better spam and phishing protection
- Seamless integration with other email accounts
- More user-friendly and modern interface


## Frequently asked questions

### Is WEB.DE free?

WEB.DE is free to download, with in-app purchases available.

### Is BT Email free?

BT Email is free to download, with no in-app purchases.

### Which has better reviews, WEB.DE or BT Email?

WEB.DE is rated higher. WEB.DE averages 4.6 out of 5 from 1.8K ratings, while BT Email averages 4.3 from 227 ratings.

### Do WEB.DE or BT Email have ads?

WEB.DE shows ads; BT Email does not.

### Which is updated more often, WEB.DE or BT Email?

WEB.DE ships an update fortnightly, and BT Email every 3 months. Most recently, WEB.DE was updated on November 8, 2026 and BT Email on November 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*