# Ask Mountain View Mobile vs SF311

The clearest difference is review sentiment: SF311 at 28% against Ask Mountain View Mobile's 0%. Ask Mountain View Mobile's advantage is rating (3.0 vs 2.8) and iOS requirement (15.0 vs 26.0). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Ask Mountain View Mobile holds the better App Store score, 3.0 against 2.8. Both are backed by a comparable volume of ratings — 5 and 5 respectively. Written reviews complicate that: 0% of Ask Mountain View Mobile's written reviews are positive against 28% of SF311's, so the app with the better star average is not the one people write more warmly about.

Ask Mountain View Mobile ships an update every 4 months, SF311 every 2 months. Both last shipped on November 1, 2026.

## The numbers

| Metric | Ask Mountain View Mobile | SF311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.0 (5 ratings)](https://appshunter.io/ios/app/ask-mountain-view-mobile/id370409740/reviews)** | [2.8 (5 ratings)](https://appshunter.io/ios/app/sf311/id666635420/reviews) |
| Number of ratings | 5 | 5 |
| Positive reviews | 0.0% of reviews | **27.7% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 2 months** |
| Monetization | Free | Free |
| Size | 26 MB | 12 MB |
| Requires iOS | **15.0** | 26.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [City of Mountain View](https://appshunter.io/developer/1474832608) | [San Francisco 311](https://appshunter.io/developer/1318858194) |

## What reviewers say

### Ask Mountain View Mobile

[App page](https://appshunter.io/ios/app/ask-mountain-view-mobile/id370409740)

Report community issues like graffiti or potholes directly to City Hall. Submit real-time information with photos and locations to help your city respond to resident needs.

**Highlights:** Report community issues, Submit real-time information, Attach photos to illustrate problems, Auto-assign issue location, Track request status, Receive messages from City Staff

**Features:** macOS Compatibility

**In-app purchases:** none


### SF311

[App page](https://appshunter.io/ios/app/sf311/id666635420)

Report quality of life issues in San Francisco with ease. Submit photos, descriptions, and locations to get problems like graffiti or potholes addressed faster. Track the status of your reports and receive completion notifications.

**Highlights:** Report quality of life issues, Submit photos and location, Track case status, Receive completion notifications, Direct routing to agencies

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Ask Mountain View Mobile free?

Ask Mountain View Mobile is free to download, with no in-app purchases.

### Is SF311 free?

SF311 is free to download, with no in-app purchases.

### Which has better reviews, Ask Mountain View Mobile or SF311?

Ask Mountain View Mobile is rated higher. Ask Mountain View Mobile averages 3.0 out of 5 from 5 ratings, while SF311 averages 2.8 from 5 ratings.

### Do Ask Mountain View Mobile or SF311 have ads?

Neither Ask Mountain View Mobile nor SF311 shows ads.

### Which is updated more often, Ask Mountain View Mobile or SF311?

Ask Mountain View Mobile ships an update every 4 months, and SF311 every 2 months. Most recently, Ask Mountain View Mobile was updated on November 1, 2026 and SF311 on November 1, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*