# Resco Mobile CRM vs Intercom Conversations

The clearest difference is rating: Intercom Conversations at 2.1 against Resco Mobile CRM's 1.8. Intercom Conversations also leads on monetization model (ad-supported vs free with in-app purchases). Resco Mobile CRM's advantage is review sentiment (31% vs 18%). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Intercom Conversations holds the better App Store score, 2.1 against 1.8. Both are backed by a comparable volume of ratings — 82 and 171 respectively. Written reviews complicate that: 31% of Resco Mobile CRM's written reviews are positive against 18% of Intercom Conversations's, so the app with the better star average is not the one people write more warmly about.

Resco Mobile CRM ships an update every 9 days, Intercom Conversations every 5 days. The most recent releases landed on September 24, 2026 and September 13, 2026 respectively.

## The numbers

| Metric | Resco Mobile CRM | Intercom Conversations |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.8 (82 ratings)](https://appshunter.io/ios/app/resco-mobile-crm/id376630523/reviews) | **[2.1 (171 ratings)](https://appshunter.io/ios/app/intercom-conversations/id739927601/reviews)** |
| Number of ratings | 82 | **171** |
| Positive reviews | **30.9% of reviews** | 18.2% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 9 days | **Every 5 days** |
| Monetization | Free with in-app purchases | **Ad-supported** |
| Size | 259 MB | 51 MB |
| Requires iOS | **14.0** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [RESCO, sro.](https://appshunter.io/developer/297319963) | [Intercom](https://appshunter.io/developer/553854461) |

## What reviewers say

### Resco Mobile CRM

[App page](https://appshunter.io/ios/app/resco-mobile-crm/id376630523)

Access your CRM data from anywhere, online or offline. This app enhances productivity for sales, field service, and management by providing mobile access to critical business information. Features include data capture, route planning, and reporting.

**Highlights:** Offline and online CRM data access, Connects to Salesforce, Oracle CX, MS Dynamics CRM, Photo, signature, barcode, and QR code capture, Interactive maps and route planning, Calendar for appointments and tasks, Report generation, Customizable interface

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Intercom Conversations

[App page](https://appshunter.io/ios/app/intercom-conversations/id739927601)

Manage customer conversations and access your inbox from your mobile device. Respond to messages, assign tasks, and view customer profiles to build better connections.

**Highlights:** Manage inbox on the go, View and assign conversations, Collaborate with team notes, Start/continue conversations, Use saved replies, Search leads and users, View live user profiles

**In-app purchases:** none

**What reviewers like**

- 📱 Mobile access to respond on the go
- 🔔 Push notifications for new messages
- ⚡ Quick replies when away from desktop
- 🎯 Easy to use for basic chat responses
- 👥 Good for team collaboration awareness

**What reviewers complain about**

- 🐛 Constant crashes and instability
- ❌ Missing core features from web version
- 💸 Expensive pricing for limited functionality
- 🔔 Unreliable notifications
- ⚙️ Poor performance and slow loading

**Reported bugs**

- App crashes when scrolling through conversations
- App crashes when opening or sending messages
- Crashes when loading conversations
- Notifications not working or delayed
- Message badges not displaying correctly

**Requested features**

- Dark mode option
- Ticket attribute management
- Tag and label functionality
- Macro/saved reply improvements
- File attachment capability


## Frequently asked questions

### Is Resco Mobile CRM free?

Resco Mobile CRM is free to download, with no in-app purchases.

### Is Intercom Conversations free?

Intercom Conversations is free to download, with no in-app purchases.

### Which has better reviews, Resco Mobile CRM or Intercom Conversations?

Intercom Conversations is rated higher. Resco Mobile CRM averages 1.8 out of 5 from 82 ratings, while Intercom Conversations averages 2.1 from 171 ratings.

### Do Resco Mobile CRM or Intercom Conversations have ads?

Neither Resco Mobile CRM nor Intercom Conversations shows ads.

### Which is updated more often, Resco Mobile CRM or Intercom Conversations?

Resco Mobile CRM ships an update every 9 days, and Intercom Conversations every 5 days. Most recently, Resco Mobile CRM was updated on September 24, 2026 and Intercom Conversations on September 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*