# 311 Riverside vs DigAlert The clearest difference is rating: 311 Riverside at 4.5 against DigAlert's 4.0. 311 Riverside also leads on ratings volume (3.1K vs 88) and iOS requirement (15.0 vs 17.6). DigAlert's advantage is review sentiment (68% vs 43%). On price, update cadence, ads and in-app purchases there is nothing between them. Both are free to download. Neither carries in-app purchases, so what you see is what you pay. 311 Riverside holds the better App Store score, 4.5 against 4.0. That said, the two scores are not equally well evidenced: 311 Riverside has 3.1K ratings behind it against 88, so its average is the more settled of the two. Written reviews complicate that: 43% of 311 Riverside's written reviews are positive against 68% of DigAlert's, so the app with the better star average is not the one people write more warmly about. 311 Riverside ships an update every 2 months, DigAlert every 6 weeks. The most recent releases landed on October 15, 2026 and October 7, 2026 respectively. ## The numbers | Metric | 311 Riverside | DigAlert | | --- | --- | --- | | Price | Free | Free | | Rating | **[4.5 (3.1K ratings)](https://appshunter.io/ios/app/311-riverside/id378014411/reviews)** | [4.0 (88 ratings)](https://appshunter.io/ios/app/digalert/id1039459557/reviews) | | Number of ratings | **3.1K** | 88 | | Positive reviews | 43.0% of reviews | **68.4% of reviews** | | In-app purchases | No | No | | Ads | No | No | | Update frequency | Every 2 months | **Every 6 weeks** | | Monetization | Free | Free | | Size | 78 MB | 53 MB | | Requires iOS | **15.0** | 17.6 | | Devices | iPhone, iPod | **iPhone, iPad, Apple Watch** | | Age rating | 4+ | 4+ | | Developer | [City of Riverside](https://appshunter.io/developer/378014414) | [DigAlert](https://appshunter.io/developer/1039143899) | ## What reviewers say ### 311 Riverside [App page](https://appshunter.io/ios/app/311-riverside/id378014411) Submit service requests for city issues like clogged drains or graffiti. Track the status of your requests and pay utility bills directly through the app. An account is recommended for full functionality. **Highlights:** Submit service requests, Track request status, Pay utility bills, View submitted requests, Create user account, Submit photos with requests **Features:** macOS Compatibility **In-app purchases:** none **What reviewers like** - 🚀 Quick response - 👍 Easy to use - 💡 Convenient way to report issues - 🚀 Prompt completion of requests **What reviewers complain about** - 🐛 Crashes frequently - 🐛 Login issues - 🐛 Photo/image upload problems - 🐛 Unreliable app functionality - 🐛 Buggy and glitchy **Reported bugs** - App crashes when trying to take or upload photos - Login issues, requiring repeated logins - Address verification problems, even for valid addresses - Inability to submit requests due to various errors - Text fields not displaying properly **Requested features** - Ability to edit or add notes to open requests - Automatic login or Face ID support - Confirmation screen after submitting requests - Better address recognition and location services - Improved communication on request status and resolution ### DigAlert [App page](https://appshunter.io/ios/app/digalert/id1039459557) This app provides underground utility locating services for homeowners and contractors in Southern California. It helps prevent dangerous accidents by informing users about the location of underground lines before digging. Access tools for ticket updates, expiration dates, and emergency contacts. **Highlights:** Web update of tickets, View expiring tickets, DigAlert Express, Newtin ETA, Access Emergency / Vacuum Contacts **Features:** macOS Compatibility, Apple Watch app, Vision Pro support **In-app purchases:** none ## Frequently asked questions ### Is 311 Riverside free? 311 Riverside is free to download, with no in-app purchases. ### Is DigAlert free? DigAlert is free to download, with no in-app purchases. ### Which has better reviews, 311 Riverside or DigAlert? 311 Riverside is rated higher. 311 Riverside averages 4.5 out of 5 from 3.1K ratings, while DigAlert averages 4.0 from 88 ratings. ### Do 311 Riverside or DigAlert have ads? Neither 311 Riverside nor DigAlert shows ads. ### Which is updated more often, 311 Riverside or DigAlert? 311 Riverside ships an update every 2 months, and DigAlert every 6 weeks. Most recently, 311 Riverside was updated on October 15, 2026 and DigAlert on October 7, 2026. --- *Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*