# 311 Riverside vs Alert LE

The clearest difference is ratings volume: 311 Riverside at 3.1K against Alert LE's 48. 311 Riverside also leads on update cadence (every 2 months vs every 7 months) and iOS requirement (15.0 vs 17.6). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.5 for 311 Riverside against 4.5 for Alert LE. That said, the two scores are not equally well evidenced: 311 Riverside has 3.1K ratings behind it against 48, so its average is the more settled of the two.

311 Riverside ships an update every 2 months, Alert LE every 7 months. Both last shipped on October 24, 2026.

## The numbers

| Metric | 311 Riverside | Alert LE |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (3.1K ratings)](https://appshunter.io/ios/app/311-riverside/id378014411/reviews)** | [4.5 (48 ratings)](https://appshunter.io/ios/app/alert-le/id1075524714/reviews) |
| Number of ratings | **3.1K** | 48 |
| Positive reviews | 44.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 7 months |
| Monetization | Free | Free |
| Size | 78 MB | 142 MB |
| Requires iOS | **15.0** | 17.6 |
| Devices | **iPhone, iPod** | iPhone |
| Age rating | 4+ | 12+ |
| Developer | [City Of Riverside](https://appshunter.io/developer/378014414) | [City of Lake Elsinore](https://appshunter.io/developer/1412795405) |

## What reviewers say

### 311 Riverside

[App page](https://appshunter.io/ios/app/311-riverside/id378014411)

Submit service requests for city issues like clogged drains or graffiti. Track the status of your requests and pay utility bills directly through the app. An account is recommended for full functionality.

**Highlights:** Submit service requests, Track request status, Pay utility bills, View submitted requests, Create user account, Submit photos with requests

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick response
- 👍 Easy to use
- 💡 Convenient way to report issues
- 🚀 Prompt completion of requests

**What reviewers complain about**

- 🐛 Crashes frequently
- 🐛 Login issues
- 🐛 Photo/image upload problems
- 🐛 Unreliable app functionality
- 🐛 Buggy and glitchy

**Reported bugs**

- App crashes when trying to take or upload photos
- Login issues, requiring repeated logins
- Address verification problems, even for valid addresses
- Inability to submit requests due to various errors
- Text fields not displaying properly

**Requested features**

- Ability to edit or add notes to open requests
- Automatic login or Face ID support
- Confirmation screen after submitting requests
- Better address recognition and location services
- Improved communication on request status and resolution


### Alert LE

[App page](https://appshunter.io/ios/app/alert-le/id1075524714)

Report community concerns like graffiti, potholes, or illegal dumping to the City of Lake Elsinore. The app uses GPS to pinpoint your location and allows you to upload photos or videos. Track the status of your requests and stay connected with City Hall.

**Highlights:** Report community concerns, GPS location recognition, Upload photos/videos, Track request status, Stay connected with City Hall

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is 311 Riverside free?

311 Riverside is free to download, with no in-app purchases.

### Is Alert LE free?

Alert LE is free to download, with no in-app purchases.

### Which has better reviews, 311 Riverside or Alert LE?

311 Riverside is rated higher. 311 Riverside averages 4.5 out of 5 from 3.1K ratings, while Alert LE averages 4.5 from 48 ratings.

### Do 311 Riverside or Alert LE have ads?

Neither 311 Riverside nor Alert LE shows ads.

### Which is updated more often, 311 Riverside or Alert LE?

311 Riverside ships an update every 2 months, and Alert LE every 7 months. Most recently, 311 Riverside was updated on October 24, 2026 and Alert LE on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*