# 311 Riverside vs Community Base The clearest difference is review sentiment: 311 Riverside at 43% against Community Base's 0%. 311 Riverside also leads on rating (4.5 vs 2.4) and ratings volume (3.1K vs 25). Community Base's advantage is update cadence (monthly vs every 2 months) and iOS requirement (10.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them. Both are free to download. Neither carries in-app purchases, so what you see is what you pay. 311 Riverside holds the better App Store score, 4.5 against 2.4. That said, the two scores are not equally well evidenced: 311 Riverside has 3.1K ratings behind it against 25, so its average is the more settled of the two. Written reviews point the same way: 43% of 311 Riverside's written reviews are positive against 0% of Community Base's. 311 Riverside ships an update every 2 months, Community Base monthly. The most recent releases landed on October 18, 2026 and October 17, 2026 respectively. ## The numbers | Metric | 311 Riverside | Community Base | | --- | --- | --- | | Price | Free | Free | | Rating | **[4.5 (3.1K ratings)](https://appshunter.io/ios/app/311-riverside/id378014411/reviews)** | [2.4 (25 ratings)](https://appshunter.io/ios/app/community-base/id1265295545/reviews) | | Number of ratings | **3.1K** | 25 | | Positive reviews | **43.0% of reviews** | 0.0% of reviews | | In-app purchases | No | No | | Ads | No | No | | Update frequency | Every 2 months | **Monthly** | | Monetization | Free | Free | | Size | 78 MB | 58 MB | | Requires iOS | 15.0 | **10.0** | | Devices | iPhone, iPod | **iPhone, iPad, iPod** | | Age rating | 4+ | 17+ | | Developer | [City Of Riverside](https://appshunter.io/developer/378014414) | [CMC Cooperative](https://appshunter.io/developer/1473328467) | ## What reviewers say ### 311 Riverside [App page](https://appshunter.io/ios/app/311-riverside/id378014411) Submit service requests for city issues like clogged drains or graffiti. Track the status of your requests and pay utility bills directly through the app. An account is recommended for full functionality. **Highlights:** Submit service requests, Track request status, Pay utility bills, View submitted requests, Create user account, Submit photos with requests **Features:** macOS Compatibility, Vision Pro support **In-app purchases:** none **What reviewers like** - 🚀 Quick response - 👍 Easy to use - 💡 Convenient way to report issues - 🚀 Prompt completion of requests **What reviewers complain about** - 🐛 Crashes frequently - 🐛 Login issues - 🐛 Photo/image upload problems - 🐛 Unreliable app functionality - 🐛 Buggy and glitchy **Reported bugs** - App crashes when trying to take or upload photos - Login issues, requiring repeated logins - Address verification problems, even for valid addresses - Inability to submit requests due to various errors - Text fields not displaying properly **Requested features** - Ability to edit or add notes to open requests - Automatic login or Face ID support - Confirmation screen after submitting requests - Better address recognition and location services - Improved communication on request status and resolution ### Community Base [App page](https://appshunter.io/ios/app/community-base/id1265295545) This app facilitates communication between community managers and residents. It offers features for both groups, including bill payments, maintenance requests, event updates, and push notifications for important information. **Highlights:** Push notifications for important information, Pay bills and HOA dues, Submit maintenance requests, Access community documents and events, Photo gallery for managers, In-app analytics reports **Features:** macOS Compatibility **In-app purchases:** none ## Frequently asked questions ### Is 311 Riverside free? 311 Riverside is free to download, with no in-app purchases. ### Is Community Base free? Community Base is free to download, with no in-app purchases. ### Which has better reviews, 311 Riverside or Community Base? 311 Riverside is rated higher. 311 Riverside averages 4.5 out of 5 from 3.1K ratings, while Community Base averages 2.4 from 25 ratings. ### Do 311 Riverside or Community Base have ads? Neither 311 Riverside nor Community Base shows ads. ### Which is updated more often, 311 Riverside or Community Base? 311 Riverside ships an update every 2 months, and Community Base monthly. Most recently, 311 Riverside was updated on October 18, 2026 and Community Base on October 17, 2026. --- *Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*