# 311 Riverside vs MyStorPal

The clearest difference is rating: 311 Riverside at 4.5 against MyStorPal's 2.3. 311 Riverside also leads on review sentiment (44% vs 17%) and ratings volume (3.1K vs 42). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

311 Riverside holds the better App Store score, 4.5 against 2.3. That said, the two scores are not equally well evidenced: 311 Riverside has 3.1K ratings behind it against 42, so its average is the more settled of the two. Written reviews point the same way: 44% of 311 Riverside's written reviews are positive against 17% of MyStorPal's.

311 Riverside ships an update every 2 months, MyStorPal every 3 months. Both last shipped on November 6, 2026.

## The numbers

| Metric | 311 Riverside | MyStorPal |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (3.1K ratings)](https://appshunter.io/ios/app/311-riverside/id378014411/reviews)** | [2.3 (42 ratings)](https://appshunter.io/ios/app/mystorpal/id1311375234/reviews) |
| Number of ratings | **3.1K** | 42 |
| Positive reviews | **44.0% of reviews** | 16.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free | Free |
| Size | 78 MB | 39 MB |
| Requires iOS | **15.0** | 15.1 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [City Of Riverside](https://appshunter.io/developer/378014414) | [CONEXSTA, INC.](https://appshunter.io/developer/1311375233) |

## What reviewers say

### 311 Riverside

[App page](https://appshunter.io/ios/app/311-riverside/id378014411)

Submit service requests for city issues like clogged drains or graffiti. Track the status of your requests and pay utility bills directly through the app. An account is recommended for full functionality.

**Highlights:** Submit service requests, Track request status, Pay utility bills, View submitted requests, Create user account, Submit photos with requests

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick response
- 👍 Easy to use
- 💡 Convenient way to report issues
- 🚀 Prompt completion of requests

**What reviewers complain about**

- 🐛 Crashes frequently
- 🐛 Login issues
- 🐛 Photo/image upload problems
- 🐛 Unreliable app functionality
- 🐛 Buggy and glitchy

**Reported bugs**

- App crashes when trying to take or upload photos
- Login issues, requiring repeated logins
- Address verification problems, even for valid addresses
- Inability to submit requests due to various errors
- Text fields not displaying properly

**Requested features**

- Ability to edit or add notes to open requests
- Automatic login or Face ID support
- Confirmation screen after submitting requests
- Better address recognition and location services
- Improved communication on request status and resolution


### MyStorPal

[App page](https://appshunter.io/ios/app/mystorpal/id1311375234)

Easily manage your self-storage unit from your mobile device. View unit details, make payments, track stored items with photos, and manage multiple facilities all in one place.

**Highlights:** View unit details and gate codes, Make secure payments 24/7, Track stored items with photos, Request move-out or raise issues, Manage multiple facilities

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is 311 Riverside free?

311 Riverside is free to download, with no in-app purchases.

### Is MyStorPal free?

MyStorPal is free to download, with no in-app purchases.

### Which has better reviews, 311 Riverside or MyStorPal?

311 Riverside is rated higher. 311 Riverside averages 4.5 out of 5 from 3.1K ratings, while MyStorPal averages 2.3 from 42 ratings.

### Do 311 Riverside or MyStorPal have ads?

Neither 311 Riverside nor MyStorPal shows ads.

### Which is updated more often, 311 Riverside or MyStorPal?

311 Riverside ships an update every 2 months, and MyStorPal every 3 months. Most recently, 311 Riverside was updated on November 6, 2026 and MyStorPal on November 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*