# 311 Riverside vs Scan

The clearest difference is ratings volume: 311 Riverside at 3.1K against Scan's 2. Scan's advantage is update cadence (every 3 weeks vs every 2 months). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.5 for 311 Riverside against 4.5 for Scan. That said, the two scores are not equally well evidenced: 311 Riverside has 3.1K ratings behind it against 2, so its average is the more settled of the two.

311 Riverside ships an update every 2 months, Scan every 3 weeks. The most recent releases landed on November 6, 2026 and November 2, 2026 respectively.

## The numbers

| Metric | 311 Riverside | Scan |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.5 (3.1K ratings)](https://appshunter.io/ios/app/311-riverside/id378014411/reviews) | **[4.5 (2 ratings)](https://appshunter.io/ios/app/scan-n-track/id1341568589/reviews)** |
| Number of ratings | **3.1K** | 2 |
| Positive reviews | 44.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 78 MB | 13 MB |
| Requires iOS | **15.0** | 15.6 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [City Of Riverside](https://appshunter.io/developer/378014414) | [Topcone Inc](https://appshunter.io/developer/1215746973) |

## What reviewers say

### 311 Riverside

[App page](https://appshunter.io/ios/app/311-riverside/id378014411)

Submit service requests for city issues like clogged drains or graffiti. Track the status of your requests and pay utility bills directly through the app. An account is recommended for full functionality.

**Highlights:** Submit service requests, Track request status, Pay utility bills, View submitted requests, Create user account, Submit photos with requests

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick response
- 👍 Easy to use
- 💡 Convenient way to report issues
- 🚀 Prompt completion of requests

**What reviewers complain about**

- 🐛 Crashes frequently
- 🐛 Login issues
- 🐛 Photo/image upload problems
- 🐛 Unreliable app functionality
- 🐛 Buggy and glitchy

**Reported bugs**

- App crashes when trying to take or upload photos
- Login issues, requiring repeated logins
- Address verification problems, even for valid addresses
- Inability to submit requests due to various errors
- Text fields not displaying properly

**Requested features**

- Ability to edit or add notes to open requests
- Automatic login or Face ID support
- Confirmation screen after submitting requests
- Better address recognition and location services
- Improved communication on request status and resolution


### Scan

[App page](https://appshunter.io/ios/app/scan-n-track/id1341568589)

This mobile application allows employees to clock in and out using their devices, enabling employers to manage and track work hours and locations. It offers a paperless, hardware-free solution with low operational costs, ideal for businesses with mobile or remote workforces.

**Highlights:** Employee check-in/check-out, Location tracking, Paperless operation, Hardware-free solution, Low operational cost, Multi-location management

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is 311 Riverside free?

311 Riverside is free to download, with no in-app purchases.

### Is Scan free?

Scan is free to download, with no in-app purchases.

### Which has better reviews, 311 Riverside or Scan?

Scan is rated higher. 311 Riverside averages 4.5 out of 5 from 3.1K ratings, while Scan averages 4.5 from 2 ratings.

### Do 311 Riverside or Scan have ads?

Neither 311 Riverside nor Scan shows ads.

### Which is updated more often, 311 Riverside or Scan?

311 Riverside ships an update every 2 months, and Scan every 3 weeks. Most recently, 311 Riverside was updated on November 6, 2026 and Scan on November 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*