# 311 Riverside vs Noke Access for SmartStop The clearest difference is review sentiment: 311 Riverside at 44% against Noke Access for SmartStop's 0%. 311 Riverside also leads on ratings volume (3.1K vs 86) and rating (4.5 vs 4.3). Noke Access for SmartStop's advantage is update cadence (every 3 weeks vs every 2 months) and device support (4 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them. Both are free to download. Neither carries in-app purchases, so what you see is what you pay. 311 Riverside holds the better App Store score, 4.5 against 4.3. That said, the two scores are not equally well evidenced: 311 Riverside has 3.1K ratings behind it against 86, so its average is the more settled of the two. Written reviews point the same way: 44% of 311 Riverside's written reviews are positive against 0% of Noke Access for SmartStop's. 311 Riverside ships an update every 2 months, Noke Access for SmartStop every 3 weeks. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively. ## The numbers | Metric | 311 Riverside | Noke Access for SmartStop | | --- | --- | --- | | Price | Free | Free | | Rating | **[4.5 (3.1K ratings)](https://appshunter.io/ios/app/311-riverside/id378014411/reviews)** | [4.3 (86 ratings)](https://appshunter.io/ios/app/noke-access-for-smartstop/id1572537503/reviews) | | Number of ratings | **3.1K** | 86 | | Positive reviews | **44.0% of reviews** | 0.0% of reviews | | In-app purchases | No | No | | Ads | No | No | | Update frequency | Every 2 months | **Every 3 weeks** | | Monetization | Free | Free | | Size | 78 MB | 71 MB | | Requires iOS | **15.0** | 15.6 | | Devices | iPhone, iPod | **iPhone, iPad, iPod, Apple Watch** | | Age rating | 4+ | 4+ | | Developer | [City Of Riverside](https://appshunter.io/developer/378014414) | [Smartstop Self Storage Reit, Inc.](https://appshunter.io/developer/1572537505) | ## What reviewers say ### 311 Riverside [App page](https://appshunter.io/ios/app/311-riverside/id378014411) Submit service requests for city issues like clogged drains or graffiti. Track the status of your requests and pay utility bills directly through the app. An account is recommended for full functionality. **Highlights:** Submit service requests, Track request status, Pay utility bills, View submitted requests, Create user account, Submit photos with requests **Features:** macOS Compatibility, Vision Pro support **In-app purchases:** none **What reviewers like** - 🚀 Quick response - 👍 Easy to use - 💡 Convenient way to report issues - 🚀 Prompt completion of requests **What reviewers complain about** - 🐛 Crashes frequently - 🐛 Login issues - 🐛 Photo/image upload problems - 🐛 Unreliable app functionality - 🐛 Buggy and glitchy **Reported bugs** - App crashes when trying to take or upload photos - Login issues, requiring repeated logins - Address verification problems, even for valid addresses - Inability to submit requests due to various errors - Text fields not displaying properly **Requested features** - Ability to edit or add notes to open requests - Automatic login or Face ID support - Confirmation screen after submitting requests - Better address recognition and location services - Improved communication on request status and resolution ### Noke Access for SmartStop [App page](https://appshunter.io/ios/app/noke-access-for-smartstop/id1572537503) Unlock and manage your storage unit using your smartphone. This app provides seamless access and control over your smart lock, eliminating the need for traditional keys. Enjoy convenient entry to your storage space directly from your mobile device. **Highlights:** Smartphone storage unit access, Seamless smart lock entry, Keyless storage management, Mobile device control **Features:** macOS Compatibility, Apple Watch app, Vision Pro support **In-app purchases:** none ## Frequently asked questions ### Is 311 Riverside free? 311 Riverside is free to download, with no in-app purchases. ### Is Noke Access for SmartStop free? Noke Access for SmartStop is free to download, with no in-app purchases. ### Which has better reviews, 311 Riverside or Noke Access for SmartStop? 311 Riverside is rated higher. 311 Riverside averages 4.5 out of 5 from 3.1K ratings, while Noke Access for SmartStop averages 4.3 from 86 ratings. ### Do 311 Riverside or Noke Access for SmartStop have ads? Neither 311 Riverside nor Noke Access for SmartStop shows ads. ### Which is updated more often, 311 Riverside or Noke Access for SmartStop? 311 Riverside ships an update every 2 months, and Noke Access for SmartStop every 3 weeks. Most recently, 311 Riverside was updated on November 6, 2026 and Noke Access for SmartStop on November 3, 2026. --- *Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*