# 311 Riverside vs JARPD Connect

The clearest difference is rating: JARPD Connect at 5.0 against 311 Riverside's 4.5. 311 Riverside's advantage is ratings volume (2.7K vs 2) and update cadence (every 2 months vs every 7 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

JARPD Connect holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: 311 Riverside has 2.7K ratings behind it against 2, so its average is the more settled of the two.

311 Riverside ships an update every 2 months, JARPD Connect every 7 months. The most recent releases landed on September 23, 2026 and July 19, 2026 respectively.

## The numbers

| Metric | 311 Riverside | JARPD Connect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.5 (2.7K ratings)](https://appshunter.io/ios/app/311-riverside/id378014411/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/jarpd-connect/id1635182843/reviews)** |
| Number of ratings | **2.7K** | 2 |
| Positive reviews | 43.4% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 7 months |
| Monetization | Free | Free |
| Size | 88 MB | 133 MB |
| Requires iOS | **10.0** | 15.0 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [City of Riverside](https://appshunter.io/developer/378014414) | [GOGov, Inc.](https://appshunter.io/developer/351223719) |

## What reviewers say

### 311 Riverside

[App page](https://appshunter.io/ios/app/311-riverside/id378014411)

Submit service requests for city issues like clogged drains or graffiti. Track the status of your requests and pay utility bills directly through the app. An account is recommended for full functionality.

**Highlights:** Submit service requests, Track request status, Pay utility bills, View submitted requests, Create user account, Submit photos with requests

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick response
- 👍 Easy to use
- 💡 Convenient way to report issues
- 🚀 Prompt completion of requests

**What reviewers complain about**

- 🐛 Crashes frequently
- 🐛 Login issues
- 🐛 Photo/image upload problems
- 🐛 Unreliable app functionality
- 🐛 Buggy and glitchy

**Reported bugs**

- App crashes when trying to take or upload photos
- Login issues, requiring repeated logins
- Address verification problems, even for valid addresses
- Inability to submit requests due to various errors
- Text fields not displaying properly

**Requested features**

- Ability to edit or add notes to open requests
- Automatic login or Face ID support
- Confirmation screen after submitting requests
- Better address recognition and location services
- Improved communication on request status and resolution


### JARPD Connect

[App page](https://appshunter.io/ios/app/jarpd-connect/id1635182843)

Report city issues and get updates on recreational events. This app connects you directly to your city for fast problem resolution and information sharing.

**Highlights:** Report city issues, Get facility updates, Receive event notifications, Direct city connection, Fast issue resolution

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is 311 Riverside free?

311 Riverside is free to download, with no in-app purchases.

### Is JARPD Connect free?

JARPD Connect is free to download, with no in-app purchases.

### Which has better reviews, 311 Riverside or JARPD Connect?

JARPD Connect is rated higher. 311 Riverside averages 4.5 out of 5 from 2.7K ratings, while JARPD Connect averages 5.0 from 2 ratings.

### Do 311 Riverside or JARPD Connect have ads?

Neither 311 Riverside nor JARPD Connect shows ads.

### Which is updated more often, 311 Riverside or JARPD Connect?

311 Riverside ships an update every 2 months, and JARPD Connect every 7 months. Most recently, 311 Riverside was updated on September 23, 2026 and JARPD Connect on July 19, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*