# 311 Riverside vs MySCE The clearest difference is rating: 311 Riverside at 4.5 against MySCE's 1.9. 311 Riverside also leads on review sentiment (43% vs 14%) and iOS requirement (10.0 vs 16.0). MySCE's advantage is update cadence (monthly vs every 2 months). On price, ratings volume, ads and in-app purchases there is nothing between them. Both are free to download. Neither carries in-app purchases, so what you see is what you pay. 311 Riverside holds the better App Store score, 4.5 against 1.9. Both are backed by a comparable volume of ratings — 2.7K and 1.3K respectively. Written reviews point the same way: 43% of 311 Riverside's written reviews are positive against 14% of MySCE's. 311 Riverside ships an update every 2 months, MySCE monthly. The most recent releases landed on September 23, 2026 and September 24, 2026 respectively. ## The numbers | Metric | 311 Riverside | MySCE | | --- | --- | --- | | Price | Free | Free | | Rating | **[4.5 (2.7K ratings)](https://appshunter.io/ios/app/311-riverside/id378014411/reviews)** | [1.9 (1.3K ratings)](https://appshunter.io/ios/app/mysce/id553317645/reviews) | | Number of ratings | **2.7K** | 1.3K | | Positive reviews | **43.4% of reviews** | 13.7% of reviews | | In-app purchases | No | No | | Ads | No | No | | Update frequency | Every 2 months | **Monthly** | | Monetization | Free | Free | | Size | 88 MB | 172 MB | | Requires iOS | **10.0** | 16.0 | | Devices | **iPhone, iPod** | iPhone | | Age rating | 4+ | 4+ | | Developer | [City of Riverside](https://appshunter.io/developer/378014414) | [Southern California Edison](https://appshunter.io/developer/553317663) | ## What reviewers say ### 311 Riverside [App page](https://appshunter.io/ios/app/311-riverside/id378014411) Submit service requests for city issues like clogged drains or graffiti. Track the status of your requests and pay utility bills directly through the app. An account is recommended for full functionality. **Highlights:** Submit service requests, Track request status, Pay utility bills, View submitted requests, Create user account, Submit photos with requests **Features:** macOS Compatibility **In-app purchases:** none **What reviewers like** - 🚀 Quick response - 👍 Easy to use - 💡 Convenient way to report issues - 🚀 Prompt completion of requests **What reviewers complain about** - 🐛 Crashes frequently - 🐛 Login issues - 🐛 Photo/image upload problems - 🐛 Unreliable app functionality - 🐛 Buggy and glitchy **Reported bugs** - App crashes when trying to take or upload photos - Login issues, requiring repeated logins - Address verification problems, even for valid addresses - Inability to submit requests due to various errors - Text fields not displaying properly **Requested features** - Ability to edit or add notes to open requests - Automatic login or Face ID support - Confirmation screen after submitting requests - Better address recognition and location services - Improved communication on request status and resolution ### MySCE [App page](https://appshunter.io/ios/app/mysce/id553317645) Manage your electricity service with ease. View bills, track energy usage, report outages, and make payments. The app offers a simplified design for quick access to account information and payment arrangements. **Highlights:** View and pay bills, Track energy usage, Report power outages, Check outage status, Create payment arrangements, Fingerprint/Face login, Set usage alerts **Features:** macOS Compatibility, Vision Pro support **In-app purchases:** none **What reviewers like** - 👍 Useful app - 🚀 Great improvements - 🚀 Easy and intuitive - 👍 Works great **What reviewers complain about** - 🐛 Crashes frequently - 🐛 Doesn't work at all - 🐛 Useless app - 🐛 Terrible app - 🐛 Constantly having issues **Reported bugs** - Login screen freezes - Incompatible with latest iOS - App crashes after update - App won't open or load profile - Biometrics no longer work **Requested features** - Bring back daily/hourly usage tracking - Add ability to see projected bill amount - Implement Face ID login - Provide hourly usage data ## Frequently asked questions ### Is 311 Riverside free? 311 Riverside is free to download, with no in-app purchases. ### Is MySCE free? MySCE is free to download, with no in-app purchases. ### Which has better reviews, 311 Riverside or MySCE? 311 Riverside is rated higher. 311 Riverside averages 4.5 out of 5 from 2.7K ratings, while MySCE averages 1.9 from 1.3K ratings. ### Do 311 Riverside or MySCE have ads? Neither 311 Riverside nor MySCE shows ads. ### Which is updated more often, 311 Riverside or MySCE? 311 Riverside ships an update every 2 months, and MySCE monthly. Most recently, 311 Riverside was updated on September 23, 2026 and MySCE on September 24, 2026. --- *Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*