# 311 Riverside vs GoHighlander

The clearest difference is review sentiment: GoHighlander at 100% against 311 Riverside's 44%. GoHighlander also leads on rating (4.9 vs 4.5) and update cadence (daily vs every 2 months). 311 Riverside's advantage is ratings volume (3.1K vs 40). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

GoHighlander holds the better App Store score, 4.9 against 4.5. That said, the two scores are not equally well evidenced: 311 Riverside has 3.1K ratings behind it against 40, so its average is the more settled of the two. Written reviews point the same way: 44% of 311 Riverside's written reviews are positive against 100% of GoHighlander's.

311 Riverside ships an update every 2 months, GoHighlander daily. The most recent releases landed on November 6, 2026 and November 4, 2026 respectively.

## The numbers

| Metric | 311 Riverside | GoHighlander |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.5 (3.1K ratings)](https://appshunter.io/ios/app/311-riverside/id378014411/reviews) | **[4.9 (40 ratings)](https://appshunter.io/ios/app/gohighlander/id6498866335/reviews)** |
| Number of ratings | **3.1K** | 40 |
| Positive reviews | 44.0% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Daily** |
| Monetization | Free | Free |
| Size | 78 MB | 4 MB |
| Requires iOS | 15.0 | 15.0 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [City Of Riverside](https://appshunter.io/developer/378014414) | [Kevin Qu](https://appshunter.io/developer/1741833249) |

## What reviewers say

### 311 Riverside

[App page](https://appshunter.io/ios/app/311-riverside/id378014411)

Submit service requests for city issues like clogged drains or graffiti. Track the status of your requests and pay utility bills directly through the app. An account is recommended for full functionality.

**Highlights:** Submit service requests, Track request status, Pay utility bills, View submitted requests, Create user account, Submit photos with requests

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick response
- 👍 Easy to use
- 💡 Convenient way to report issues
- 🚀 Prompt completion of requests

**What reviewers complain about**

- 🐛 Crashes frequently
- 🐛 Login issues
- 🐛 Photo/image upload problems
- 🐛 Unreliable app functionality
- 🐛 Buggy and glitchy

**Reported bugs**

- App crashes when trying to take or upload photos
- Login issues, requiring repeated logins
- Address verification problems, even for valid addresses
- Inability to submit requests due to various errors
- Text fields not displaying properly

**Requested features**

- Ability to edit or add notes to open requests
- Automatic login or Face ID support
- Confirmation screen after submitting requests
- Better address recognition and location services
- Improved communication on request status and resolution


### GoHighlander

[App page](https://appshunter.io/ios/app/gohighlander/id6498866335)

This campus guide app provides UCR students with essential information to navigate university life. Developed by students, it aims to simplify the student experience with comprehensive campus resources.

**Highlights:** All-in-one campus guide, UCR student resources, Life simplification for students, Developed by UCR students

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is 311 Riverside free?

311 Riverside is free to download, with no in-app purchases.

### Is GoHighlander free?

GoHighlander is free to download, with no in-app purchases.

### Which has better reviews, 311 Riverside or GoHighlander?

GoHighlander is rated higher. 311 Riverside averages 4.5 out of 5 from 3.1K ratings, while GoHighlander averages 4.9 from 40 ratings.

### Do 311 Riverside or GoHighlander have ads?

Neither 311 Riverside nor GoHighlander shows ads.

### Which is updated more often, 311 Riverside or GoHighlander?

311 Riverside ships an update every 2 months, and GoHighlander daily. Most recently, 311 Riverside was updated on November 6, 2026 and GoHighlander on November 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*