# 311 Riverside vs M Authenticator

The clearest difference is update cadence: M Authenticator at every 4 days against 311 Riverside's every 2 months. 311 Riverside's advantage is iOS requirement (10.0 vs 13.4). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

311 Riverside ships an update every 2 months, M Authenticator every 4 days. The most recent releases landed on September 26, 2026 and May 16, 2026 respectively.

## The numbers

| Metric | 311 Riverside | M Authenticator |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (2.7K ratings)](https://appshunter.io/ios/app/311-riverside/id378014411/reviews)** | — |
| Number of ratings | **2.7K** | — |
| Positive reviews | 43.4% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 4 days** |
| Monetization | Free | — |
| Size | 88 MB | 21 MB |
| Requires iOS | **10.0** | 13.4 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [City of Riverside](https://appshunter.io/developer/378014414) | [Mb Enterprise Inc](https://appshunter.io/developer/1544425529) |

## What reviewers say

### 311 Riverside

[App page](https://appshunter.io/ios/app/311-riverside/id378014411)

Submit service requests for city issues like clogged drains or graffiti. Track the status of your requests and pay utility bills directly through the app. An account is recommended for full functionality.

**Highlights:** Submit service requests, Track request status, Pay utility bills, View submitted requests, Create user account, Submit photos with requests

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick response
- 👍 Easy to use
- 💡 Convenient way to report issues
- 🚀 Prompt completion of requests

**What reviewers complain about**

- 🐛 Crashes frequently
- 🐛 Login issues
- 🐛 Photo/image upload problems
- 🐛 Unreliable app functionality
- 🐛 Buggy and glitchy

**Reported bugs**

- App crashes when trying to take or upload photos
- Login issues, requiring repeated logins
- Address verification problems, even for valid addresses
- Inability to submit requests due to various errors
- Text fields not displaying properly

**Requested features**

- Ability to edit or add notes to open requests
- Automatic login or Face ID support
- Confirmation screen after submitting requests
- Better address recognition and location services
- Improved communication on request status and resolution


### M Authenticator

[App page](https://appshunter.io/ios/app/m-authenticator/id6499339688)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is 311 Riverside free?

311 Riverside is free to download, with no in-app purchases.

### Is M Authenticator free?

M Authenticator is free to download, with no in-app purchases.

### Do 311 Riverside or M Authenticator have ads?

Neither 311 Riverside nor M Authenticator shows ads.

### Which is updated more often, 311 Riverside or M Authenticator?

311 Riverside ships an update every 2 months, and M Authenticator every 4 days. Most recently, 311 Riverside was updated on September 26, 2026 and M Authenticator on May 16, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*